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MAX.Live · 1 week ago

Social Media Community Manager

Memphis, TN

Full-time

Hybrid

Entry, Mid Level

2+ years exp

MAX.Live is a company that emphasizes music and community engagement, and they are seeking a Social Media Community Manager to establish and nurture brand relationships within the community. The role involves managing social media campaigns, promoting community events, and delivering analytics and reporting to clients.

Brand MarketingCreative AgencyMusic

Growth Opportunities

Responsibilities

Manage client’s brands across all major social networks and actively moderate social conversations for relevant insights and opportunities to engage

Build brand recognition through coverage of local events and experiential marketing

Collaborate with internal and external teams to develop content

Interact and engage with consumers online and at in person at events

Answer social inquiries competently and efficiently, coordinating with internal and external teams when necessary

Maintain a multichannel campaign schedule to ensure consistent coverage

Continued education in content creation and marketing techniques and product development / promotional knowledge

Qualification

Social media marketingCampaign managementDigital content creationAnalytical skillsAdvertising platformsClient presentation skillsVideo editingGraphic designEffective communicationAttention to detailTeam collaborationStorytelling skills

Required

Bachelor's Degree with at least 2+ years experience with campaign management, social media marketing, content creation, digital marketing, broadcasting, or agency experience

Strong familiarity with key social platforms including Facebook, Twitter, Instagram, and TikTok

Excellent “on camera” presence

Comfortable interacting with people in community events

Digital content creator: Storytelling skills, video editing, and graphic design

Effective communication skills, both written and oral

Proven experience working with advertising platforms across the major social networks

Experience reporting on general performance, KPIs and recommending optimizations/actionable insights

Must have excellent attention to detail

Must have strong analytical and critical thinking skills

Business acumen and polished client presentation skills

Active and passionate about social business; demonstrate an eagerness to learn and share best practices, research new trends and major developments in the social space

Occasional evening and weekend coverage may be required

Able to travel within the region

Ability to work independently as well as in team projects, multi-task, and manage time effectively

Great team player and collaborator

Must thrive in an energetic, fast-paced environment