Cape Cod Healthcare · 1 day ago
Urgent Care Receptionist (Per Diem, Multiple Locations)
Teaticket, MA
Full-time
Onsite
Entry Level
$21.12/hr - $21.12/hr
1+ years expCape Cod Healthcare is seeking an Urgent Care Receptionist to provide clerical and customer service support at their Urgent Care Center. The role involves greeting patients, collecting insurance information, maintaining patient records, and ensuring efficient communication within the team.
Health Care
Responsibilities
Provide secretarial/clerical coverage in an efficient, timely and professional manner
Review payment policies and collect copay at time of service
Greet patients and obtain demographic and insurance information and register patient into system
Answer telephone in less than four rings, direct calls to appropriate persons and take accurate messages
Obtain legally acceptable general consents to bill third parties
Secure copies of valid insurance cards and photo identification cards
Open and distribute mail
Fax prescriptions to pharmacy for patients as needed
Refer to Medical Records any patients, outside agencies and physicians looking to obtain copies of medical records
Assist physician in contacting CCHC on call providers or a patient’s primary care physician
Maintain patient records including the retrieval of patient charts to file correspondence, reports, test results, etc
Pull charts for telephone messages as needed
Scan documents into patients’ charts as needed
Refer to billing those patients unable to pay and/or have questions regarding billing
Distribute charts to secretary, nurse or physician as needed
Performs all responsibilities/duties required by the position as defined in the scope of service, to assure that the needs of the patient are well served
Ensure accurate maintenance of administrative records and work/communicate cooperatively with co-workers, patients, visitors and other personnel within and outside the practice
Demonstrate the ability to adjust to unexpected changes to assure that all responsibilities/duties are met during absences or increased patient volumes
Perform other essential work related duties as requested/directed
Qualification
Required
Provide secretarial/clerical coverage in an efficient, timely and professional manner
Review payment policies and collect copay at time of service
Greet patients and obtain demographic and insurance information and register patient into system
Answer telephone in less than four rings, direct calls to appropriate persons and take accurate messages
Obtain legally acceptable general consents to bill third parties
Secure copies of valid insurance cards and photo identification cards
Open and distribute mail
Fax prescriptions to pharmacy for patients as needed
Refer to Medical Records any patients, outside agencies and physicians looking to obtain copies of medical records
Assist physician in contacting CCHC on call providers or a patient's primary care physician
Maintain patient records including the retrieval of patient charts to file correspondence, reports, test results, etc
Pull charts for telephone messages as needed
Scan documents into patients' charts as needed
Refer to billing those patients unable to pay and/or have questions regarding billing
Distribute charts to secretary, nurse or physician as needed
Performs all responsibilities/duties required by the position as defined in the scope of service, to assure that the needs of the patient are well served
Ensure accurate maintenance of administrative records and work/communicate cooperatively with co-workers, patients, visitors and other personnel within and outside the practice
Demonstrate the ability to adjust to unexpected changes to assure that all responsibilities/duties are met during absences or increased patient volumes
Perform other essential work related duties as requested/directed
Strong communication and interpersonal skills required
Experience of current office technology, proficient in computer office application
Preferred
Experience in an office setting with at least 1 year experience preferred
Medical Terminology knowledge preferred
Company
Cape Cod Healthcare
Cape Cod Healthcare offers a comprehensive array of medical services delivered by top-notch teams of healthcare providers.
5001-10000 employees
H1B Sponsorship
Cape Cod Healthcare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (2)
2022 (1)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
Michael Lauf
President and CEO
Richard Silveria
Chief Financial Officer
Recent News
2025-09-10
Company data provided by crunchbase