Delta Dental of Massachusetts · 10 hours ago
Program Manager
United States
Full-time
Onsite
Senior Level
$132K/yr - $156K/yr
5+ years expDelta Dental of Massachusetts is seeking a Program Manager for Product Strategy and Development to lead complex, cross-functional initiatives that enhance their product offerings. The role involves managing the full product lifecycle, ensuring operational readiness, and driving measurable business impact through effective project management.
Health Care
Responsibilities
Drive end-to-end program delivery for new product initiatives from planning through launch and adoption
Support definition and execution of product and program roadmaps and drive near and long-term strategies that increase product value over time
Develop product requirements, benefit designs, pricing strategies, and value propositions in collaboration with actuarial, underwriting, sales and marketing teams
Partner with sales, marketing and market research teams to build go-to-market strategies and launch plans that drive adoption and growth
Manage cross-functional project teams, ensuring timelines, deliverables and milestones are achieved. Identify and mitigate risks, dependencies and issues proactively
Create and maintain detailed project plans, governance documentation and stakeholder communication updates
Coordinate across departments, including operations, legal, compliance, clinical and provider relations, to ensure successful implementation and regulatory alignment
Review product performance against expectations and facilitate changes to the product portfolio to improve competitive position and optimal product performance
Support sales, marketing and client service teams for key client activities, including the development of training materials for new products or enhancements
Assist in the development and implementation of product filings
Prepare and deliver clear and concise executive level reports, updates and recommendations
Serve as a subject matter expert to internal and external stakeholders on specific marketplace and product topics
Qualification
Required
Bachelor's degree in business administration, healthcare, or equivalent field of study
5-7+ years in program/product management delivering products or services in regulated industries (healthcare, health, dental or ancillary insurance or adjacent)
Strong understanding of health insurance and ancillary products and benefit design
Proven track record launching new products or programs with strong governance and stakeholder management
Excellent communication, collaboration and stakeholder management skills and the ability to translate complex work into actionable plans
Strong analytical and problem-solving skills, and adept at balancing multiple priorities in a fast-paced environment
Experience coordinating with external vendors and scaling standardized processes
Expertise in program tools (Smartsheet/Jira/Asana) and executive reporting
Familiarity with compliance frameworks (HIPAA/PHI preferred)
Preferred
3+ years of experience in ancillary benefits (dental, vision, hearing, or related)
Experience working with the Division of Insurance (DOI) preferred
Experience with product filing requirements preferred
Certifications (PMP, PgMP, SAFe/Agile)
Benefits
Medical, dental, and vision plans
Generous time off including PTO
Short and long-term disability insurance
A competitive 401(k) savings match including financial planning workshops
Company
Delta Dental of Massachusetts
Delta Dental of Massachusetts is a dental carrier providing dental plans.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
SMILE Health
2023-08-08Non Equity Assistance
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