Dreyer's Grand Ice Cream · 1 day ago
QA Compliance Supervisor
Dreyer's Grand Ice Cream is a global leader in the ice cream industry, committed to transforming its operations for accelerated growth. The QA Compliance Supervisor ensures compliance with food safety regulations and implements quality control measures while leading a team to maintain the highest standards in ice cream production.
Responsibilities
Lead by example to carry out all duties and specific responsibilities operational Quality and Food Safety Policies and Procedures
Promote the culture change towards behavioral quality improvements
Provide expertise to operations for promoting and executing quality to provide customers with exceptional ice cream experience
Direct and supervise the quality specialists and quality techs to ensure daily activities promote production of quality ice cream products on the lines
Partner with operations management on key quality checks to be completed by line operators. Checks need to be evaluated periodically to ensure they are in line with hold and complaint data
Manage quality hold program and partner with operations to complete lesson learnt (root cause) and implement corrective action identified. Provide trend data to demonstrate effectiveness of corrective action implementation
Provide leadership on customer complaint reduction by partnering with operations on strategies to reduce complaints by using complaint trend data to prioritize actions
Oversee and provide leadership on the net content to establish facility specific rules to ensure compliance to both volume and weight targets
Provide support to TAG on new product launches or formulation when requested
Identify, communicate to plant operations and apply 'Best Practices' within the facility or from the broader network
Drive improvements and monitor Quality Metrics/KPI's at the facility
Challenge all departments on quality and food safety related
Provide support to GMP and HACCP, FSMA FSP compliance through out the facility, by coaching operators when on the floor and promoting minimal water use during production
Ensure compliance to internal and external audits i.e. FSSC 22000/Market audits
Provide support to local, State and Federal agencies when requested by local quality management
Drive Monthly reviews of KPI’s and contribute towards meeting the yearly business goals for the facility
Monitor and assess performance of the quality systems, report their effectiveness to management and implement actions for improvement
Represent The Froneri Way of working through the behaviors and characteristics in our Operating Model and Core Values
Qualification
Required
Bachelor's degree in Food Science, Microbiology, or a related field
2+ years of experience in quality assurance, preferably in the dairy or frozen food industry
Knowledge of HACCP, GMP, and food safety regulations
Strong attention to detail and problem-solving skills
Ability to lead a team and work collaboratively across departments
Proficiency in quality control software and reporting tools
Benefits
Comprehensive group benefits package including medical, dental, vision, life, paid time off, paid holidays, paid parental leave, 401K plan with employer match and annual contribution available.
Company
Dreyer's Grand Ice Cream
Dreyer's Grand Ice Cream is a manufacturer of ice cream products.
H1B Sponsorship
Dreyer's Grand Ice Cream has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2023 (1)
2022 (1)
2021 (1)
Funding
Current Stage
Late StageRecent News
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