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Cape Cod Healthcare · 1 day ago

Clinical Quality Manager, Cancer Services

Hyannis, MA

Full-time

Onsite

Mid, Senior Level

$95K/yr - $95K/yr

5+ years exp

Cape Cod Healthcare is dedicated to providing quality healthcare services, and they are seeking a Clinical Quality Manager for Cancer Services. This role involves leading the Oncology Service Line's performance improvement initiatives, ensuring compliance with quality metrics, and collaborating with medical staff to enhance patient care and safety.

Health Care

H1B Sponsor Likely

Responsibilities

Plans, develops, and directs the Oncology Service Line performance improvement program which efficiently and effectively identifies significant performance improvement opportunities, takes action, provides follow up and communicates these activities to the Oncology Quality Committees

Responsible for compliance with all regulatory oncology quality metrics for the service line

In collaboration with the Service Line Director and Medical Staff Leadership, develops an annual performance improvement plan that establishes goals and priorities for the department

Develops, coordinates, participates, and integrates medical staff and oncology departments’ quality improvement activities into the hospital operational goals and strategic plan

Ensures adequate support, guidance, and integration of the performance improvement program across the service line for the identification and resolution of opportunities for improvement

Identifies patterns or trends, or significant opportunities for improvement program across the service line for the identification and resolution of opportunities for improvement

Participates with other departments to establish PI improvement initiatives for the organization

Co-Chairs the Oncology Quality Committees every month. Sets agendas and reevaluate value and direction of Committee

Works closely with hospital Quality Department Leadership regarding regulatory standards and compliance. Assists in preparing for regulatory body hospital wide survey i.e. Joint Commission, DPH. Commission on Cancer, and NAPBC, ACR. Ensures compliance with all regulatory requirements in regard to practices, policies, and monitoring functions

Interprets, educates, and assures department compliance with Oncology specific quality metrics for both radiation and medical oncology

Facilitates routine reporting and education for staff and providers on quality and PI metrics established by the Oncology Quality Committees

Identifies critical project success factors for tracking, analysis, and reporting including probability and impact of potential risks

Responsible for maintaining the components of the cancer-related data collection system consistent with all regulatory and company procedural policies and including management of tumor registry staff

Responsible for conducting timely submission of oncology data to all registries and other data initiatives the organization participates in

Responsible for maintaining audit and quality assurance process for case findings, abstracting, and coding

Responsible for communicating abstracted findings, including potential risks and ideas for improvement in a timely manner to Service Line Director

Responsible for abstracting various quality measures from the EHR submission to regulatory and credentialing agencies

Conducts periodic walking rounds of all outpatient oncology areas in order to assess effectiveness of implemented systems and encourages staff to provide feedback

Recommends computer training for oncology staff, where appropriate. Designs and implements a comprehensive computer training program for department/area staff

Works closely with oncology program leadership as new clinical initiatives are explored and implemented to ensure related electronic and manual processes are optimally designed

Safeguards the confidentiality, integrity, and availability of patient records and department business data

Supports the mission and values of CCH

Maintains an in-depth understanding of oncology services and thorough knowledge of the operation of the program including its clinical and administrative workflows, patient flow, quality initiatives, and new clinical programs

Develops strategies to ensure all levels of clinical and support staffs are fully engaged with process redesign by maintaining a multidisciplinary approach to all projects

Provides department, hospital, and enterprise executive decision makers with oncology services financial, statistical and operational data and analysis, as directed

Assigns/delegates project tasks as appropriate

Provides project-specific direction and guidance to project team members to facilitate timely and quality results

Establishes and maintains a positive project team environment through leadership and mentoring of co-workers and project teams

Establishes and maintains effective collaborative work relationships with the oncology department management team, the medical staff, ancillary department managers, CCH leadership, and local technical support staff

Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers

Challenges current working practices; identifies process improvement opportunities and presents recommendations and solutions to management. Engages and commits to the organization’s culture of continuous improvement by actively participating, supporting, and promoting CCHC Pillars of Excellence

Qualification

Healthcare Quality ManagementOncology Regulatory StandardsProject ManagementProcess Improvement MethodologiesData Privacy LawsMicrosoft Office SuiteInterpersonal SkillsCommunication SkillsTechnical Documentation

Required

Bachelor's degree in business, nursing, required

Five or more years' experience working in Healthcare Quality

Solid understanding of federal, local, and oncology specific regulatory standards, program, and quality measurement guidelines in a healthcare setting. Including but not limited to MU, QOPI, ACoS, NAPBC, ACR

Exceptional project management skills and substantial exposure to project-based work structures, project lifecycle models, etc

Extensive productivity software skills required, including expert level of proficiency in Microsoft Office, Project, and Visio

Ability to manage project staff, budget, other resources, and timelines and to prioritize and delegate accordingly

Ability to conduct research into system issues, standards, and products as required

Excellent written and oral communication skills required

Strong technical documentation skills are required

Knowledge of applicable data privacy laws and practices (i.e. HIPAA, IRB policies)

Excellent interpersonal skills to effectively interface with department heads, physicians, senior management, vendors, and consultants

Preferred

Master's degree preferred

Exceptional project management skills and substantial exposure to project-based work structures, project lifecycle models, etc. is preferred

Experience with formal process improvement methodologies such as TQM, CMM/CMMI, Six Sigma, etc. is preferred

Company

Cape Cod Healthcare

Cape Cod Healthcare offers a comprehensive array of medical services delivered by top-notch teams of healthcare providers.

Founded in 1984

Hyannis, Massachusetts, USA

5001-10000 employees

http://www.capecodhealth.org/

H1B Sponsorship

Cape Cod Healthcare has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2024 (1)

2023 (2)

2022 (1)

2020 (2)