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Ricoh USA, Inc. · 3 days ago

Senior Business Process Consultant

United States

Full-time

Remote

Senior Level

$130K/yr - $141K/yr

7+ years exp

Ricoh USA, Inc. is an integrated solutions provider that connects people and technology to deliver innovation for businesses worldwide. The Senior Business Process Consultant manages and creates demand for complex multi-line of business, integrated workflow solutions, develops relationships with key buyers, and leads complex bids to deliver client outcomes.

ConsultingDocument PreparationInformation Technology

H1B Sponsor Likely

Responsibilities

Target the right prospects given point in time evaluation of their corporate direction to determine integration points for Ricoh

Develop and create strong partnerships and relationships with senior stakeholders; Effectively engage with the C-suite to maintain their continued support of the Ricoh engagement

Influence requirements and outcome expectations leading to client's selection process and evaluation criteria

Generate and build client relationships leading to qualified opportunity identification and involvement throughout the sales cycle often in absence of an existing client relationship or opportunity

Ensure a Competitive Advantage is created and maintained. Accurately identifies the client problem and crafts a value proposition that provides specific outcomes addressing client problem

Provides solutions to complex business problems for area(s) of responsibility where analysis of situations requires an in-depth knowledge of organizational objectives

Interacts with senior management levels at a client and/or within Ricoh, which involves negotiating or influencing significant matters

Manage the opportunity from sales pursuit to close using deep sales process and offering expertise

Manage client expectations via a detailed project plan and resulting handoffs within Ricoh

Qualification

Workflow integrationBusiness developmentStrategic planningClient relationship managementLeadership skillsCommunication skillsProblem-solving skillsTime managementTeam collaboration

Required

7+ years of experience leading complex workflow, workflow integration and outsourcing deals

7+ years of experience with the direct management of complex solutions and business development

Experience with successful execution of all phases of large and multi-year capture efforts, including strategic planning, teaming, proposals, market, or competitive and price-to-win analyses

Proven ability to develop and present business cases including financials and value proposition

Experience with developing and maintaining effective internal and external business relationships with clients and industry partners

Strong understanding and ability to manage and navigate a sales process

Possesses an advanced technical understanding of the client work environments and how to apply Ricoh's portfolio in a manner that addresses the client's business objectives

Strong ability lead solution development integrating with IT infrastructures; technical understanding of architectures, networks, and data center operational standards

Must also possess the skill to be able to work in an enterprise environment to solve business problems and achieve clients' business process outcomes

Strong interpersonal, time management and organizational skills

Demonstrated ability to successfully work with or lead diverse teams to formulate enterprise Services and Solutions

Must possess strong leadership attributes, strategic thought leadership to include verbal and written communication skills in combination with the ability to present to C-level customers

Ability to analyze complex data from multiple sources and correlate to identify issues and propose solutions

Ability to communicate effectively with IT and C-level executives to gain a clear understanding of infrastructure and business requirements in enterprise environments

Must possess strong working knowledge of advance capture, ECM, workflow solutions and Ricoh's services portfolio

Must be able to coordinate multiple resources across functional groups within Ricoh and vendor partners to solve customer problems

Demonstrated experience as an avid team player that can adapt to changing roles

Goal-orientated, motivated and committed to ongoing self-development and development of others

Must demonstrate a positive mindset and attitude

Ability to manage conflict and effectively problem solve in a fast paced, high stress environment

Benefits

Choose from a broad selection of medical, dental, life, and disability insurance options.

Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.

Augment your education with team member tuition assistance programs.

Enjoy paid vacation time and paid holidays annually

Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

Company

Ricoh USA, Inc.

Glassdoor3.6

At Ricoh, we bring people, processes, and technology together to make information work for you.

Founded in 1962

Malvern, Pennsylvania, USA

10001+ employees

https://www.ricoh-usa.com

H1B Sponsorship

Ricoh USA, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (16)

2024 (8)

2023 (7)

2022 (16)

2021 (13)

2020 (4)