Humana · 5 days ago
Senior Organizational Effectiveness Professional
United States
Full-time
Remote
Mid, Senior Level
$78K/yr - $108K/yr
5+ years expHumana is a health services company that focuses on improving the lives of its customers. The Senior Organizational Effectiveness Professional will optimize organizational effectiveness by managing learning initiatives, analyzing program effectiveness, and driving change management strategies.
Health CareHealth InsuranceInsuranceVenture Capital
Responsibilities
Lead end-to-end project management for learning initiatives including IFG University implementation, Cornerstone LMS deployment, curriculum development projects, and training program launches
Develop detailed project plans with clear milestones, resource allocation, dependencies, risk mitigation strategies, and success metrics
Apply LLAMA (Lot Like Agile Project Management Approach) to manage learning design projects with iterative development, rapid prototyping, and continuous stakeholder feedback
Facilitate project planning, standups, demos, and retrospectives
Coordinate cross-functional stakeholders across Learning Design, Marketing, Communications, Training, Compliance, Technology, and agency partners
Proactively identify and resolve roadblocks, manage scope creep, and escalate critical issues appropriately
Maintain project documentation, status reports, and communication cadence with leadership and stakeholders
Design and implement measurement frameworks to assess learning program effectiveness, learner engagement, knowledge retention, and business impact
Collaborate with the data team to analyze learning data from Cornerstone LMS including completion rates, assessment scores, learner satisfaction, time-to-competency, and engagement patterns
Conduct root cause analysis on performance gaps and training challenges to inform content improvements and strategic decisions
Partner with stakeholders to define KPIs for learning initiatives and establish baseline metrics
Generate regular reports on training program ROI, learner progress, and organizational development trends
Translate data into actionable recommendations that drive continuous improvement
Evaluate and optimize learning team workflows, processes, and operating procedures to increase efficiency and quality
Document standard operating procedures, process maps, and decision-making frameworks
Identify opportunities for automation, technology enablement, and workflow simplification
Design and implement change management strategies for new learning initiatives, system implementations, and organizational transitions
Partner with learning design leadership to translate organizational strategy into operational plans and team priorities
Facilitate strategic planning sessions, goal-setting workshops, and team retrospectives
Build and maintain relationships with key stakeholders across IFG and Humana to ensure alignment on learning priorities
Conduct organizational assessments to identify skill gaps, development needs, and opportunities for learning interventions
Support change initiatives by analyzing impacts on employees, developing communication plans, and facilitating stakeholder buy-in
Contribute to departmental strategy discussions with data-driven insights and operational expertise
Qualification
Required
Bachelor's degree in business administration, Organizational Development, Project Management, Data Analytics, or related field
5+ years of agile project management experience, preferably in learning and development, organizational effectiveness, or related function
Experience delivering learning programs from concept through implementation and evaluation
Highly regulated industry experience required: Background in healthcare, insurance, financial services, aerospace, or other compliance-intensive environment
Demonstrated experience managing complex, multi-stakeholder projects with competing priorities and tight deadlines
Proficiency with project management tools (Microsoft Project, Asana, Monday.com, Jira, or similar)
Data literacy: Ability to analyze datasets, identify trends, and draw meaningful conclusions
Power BI proficiency: Experience building dashboards and creating visualizations to track learning program metrics
Proficiency in Excel including pivot tables, data cleaning, and formulas
Detail-oriented with exceptional organizational skills: Ability to manage multiple projects simultaneously while maintaining accuracy and meeting deadlines
Strong proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Project), Microsoft Teams, SharePoint
Excellent written and verbal communication skills with ability to influence without authority
Collaborative mindset with ability to build trust across functions and levels
Preferred
Master's degree in Business Administration, Organizational Development, Learning and Performance, or related field
PMP (Project Management Professional) certification
Experience with change management frameworks (Prosci ADKAR, Kotter, Lewin)
Knowledge of instructional design processes and adult learning principles
Experience in healthcare or insurance industry with understanding of Medicare Advantage or CMS regulations
Familiarity with Cornerstone LMS or similar learning management systems
Benefits
Medical
Dental and vision benefits
401(k) retirement savings plan
Time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
Short-term and long-term disability
Life insurance
Company
Humana
Humana is a health insurance provider for individuals, families, and businesses.
10001+ employees
H1B Sponsorship
Humana has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (282)
2024 (246)
2023 (284)
2022 (274)
2021 (212)
2020 (84)
Funding
Current Stage
Public CompanyTotal Funding
$13.07B2025-05-30Post Ipo Debt· $5B
2025-03-03Post Ipo Debt· $1.25B
2024-03-11Post Ipo Debt· $2.25B
Leadership Team
Jim Rechtin
CEO and President
Colin Drylie
Senior Vice President, Experience Transformation
Recent News
2026-01-16
2026-01-16
2026-01-14
Company data provided by crunchbase