Marmon Foodservice Technologies · 1 week ago
Director of MRO Sales - Americas
United States
Full-time
Remote
Director/ExecutiveFuture Metals LLC is part of Marmon Holdings, a global industrial organization committed to ethical business practices and innovation. The Director of MRO Sales will engage with MRO customers to deliver technical sales presentations, manage customer accounts, and ensure exceptional service while driving sales growth.
CommercialFood and BeverageMachinery ManufacturingManufacturing
No H1B
U.S. Citizen Only
Responsibilities
Consults with existing and potential clients (airlines, MRO companies) to assess and understand equipment raw material needs and systems requirements
Drafts, or assists with the drafting, of high impact sales presentations and other documentation and materials that explain products and services to customers
Oversees customer account management, including negotiating contracts and agreements to maximize profit
Takes part in periodic Strategic Marketing Meetings to position the company for further growth
Provides expertise and support to sales teams to communicate products, services, and client needs
Prepares regular reports of progress and forecasts to internal and external stakeholders using key account metrics
Manages and updates customer databases, or portals, as required
Resolves any issues and problems faced by customers and addresses customer issues and complaints promptly to ensure satisfaction and maintain trust
Plays an integral part in generating new sales that will turn into long-lasting relationships
Ensures that customer needs are met, which may include product modifications
Proposes improved materials or new products to customers and explains benefits of changes
Communicates with customer throughout the order fulfillment process
Expedites and traces customer orders
Communicates with management and other employees to facilitate customer satisfaction and further sales
Provides support to customers and resolves problems with installed equipment
Prepares product orders and schedules deliveries
Assists with research and development of new products
Participates in (global) exhibitions promoting Future Metals product portfolio
Organizes own agenda and travel
Travel 65-80%
Qualification
Required
Bachelor's degree in engineering or field related to products and services being sold required
Previous customer service or sales support experience required
Proven experience as Sales Director, Sales Manager, Sales Engineer, or similar, preferable in raw metallic materials and/or services for the commercial aerospace aftermarket
Experience in sales and providing solutions based on customer needs
Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
Excellent organizational skills
Candidates must be authorized to work in the United States for any employer
Preferred
Bachelor's degree in engineering or field related to products and services being sold preferred
Aerospace background advantageous (not essential)
Company
Marmon Foodservice Technologies
Marmon Foodservice Technologies manufactures and supplies commercial food and beverage equipment.
Founded in 1953
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Kristin Johnson
Human Resources Business Partner
Recent News
Company data provided by crunchbase