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Clark National Accounts · 1 day ago

Project Fulfillment Consultant

Lititz, PA

Full-time

Onsite

Entry, Mid Level

$60K/yr - $70K/yr

2+ years exp

Clark National Accounts is an exclusive marketplace that provides custom business solutions and streamlined distribution for modern multi-unit operators. As a Project Fulfillment Consultant, you will develop strategic approaches to enhance operational efficiency and profitability, manage large orders, and provide guidance on fulfillment issues.

Wholesale

No H1B

Responsibilities

Manage “Staged Order” Projects: these are large orders offered to customers in need of a tailored, consolidated order, and a pre-scheduled delivery. These orders can consist of either first-time opening orders for new locations or large replenishment orders for existing locations. It is the Project Fulfillment Consultant's duty to map out each project’s road map, identify and coordinate with an optimal staging location, facilitate the sourcing, allocation, and consolidation of inventory, and ensure smooth shipping and delivery to the customer

Oversee “Rollout” Projects: these projects involve the distribution of an item or items to multiple locations. In the chain restaurant distribution industry, a rollout is typically when an item or set of items is shipped to all restaurants within the chain (or all restaurants within a test market). The Project Fulfillment Consultant is responsible for ensuring stock counts can meet the needs of the customer and coordinating with the warehouse on any special packaging or delivery requirements

Facilitate “Bulk Order” Fulfillment: these are typically large, non-traditional orders that require tailored oversight due to their size and scope. The Project Fulfillment Consultant’s job is to advise on the sourcing, cost-effectiveness, and timeline of these orders, and to provide project specifications and shipping instructions to our warehouse team

Ultimately, the Project Fulfillment Consultant is responsible for the sustained profitability, integration of best practices, and development of operational efficiencies as it relates to the fulfillment of staged and consolidated order projects for both the multi-unit and institutional market segments of the food service industry. This position serves as a trusted advisor to management, customers, and account managers regarding the complex nuances of opening order consolidation, bulk shipments, rollouts, and other forms of project fulfillment

This position also responds to complex fulfillment issues that can be urgent or unstable and typically can only be completed successfully within a limited time. Balancing time between strategic projects and day-to-day customer needs is a critical component for success in the position

Qualification

LogisticsData AnalysisProject ManagementMS OfficeCommunication SkillsEmotional IntelligenceProblem-SolvingTeamworkAdaptability

Required

Minimum of 2 years of relevant experience in logistics, project management, and/or reporting and analysis

Strong verbal and written communication skills; ability to explain technical and complex concepts simply and concisely to ensure ease of understanding

Strong emotional intelligence required with the ability to connect with others in-person and remotely

Strong analytical and problem-solving skills

Ability to work independently and within a team

Proficiency with MS Office required (Outlook, Word, Excel, PowerPoint) and comfortable working in a high-tech environment

Service leadership approach with a demonstrated desire to exceed expectations

Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment

Ability to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligence

Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks

Access to a home router and modem

A dedicated home office space that is noise- and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible)

A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment

The desire and ability to work and communicate with other team members via chat, webcam, etc

Legal residents of one of the following states: (AK, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, NC, ND, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, or WY). H-1B Visa Sponsorship Not Available, W2 only