On Location · 4 days ago
Sr. Coordinator, Product Operations Specialist - Olympic & Paralympic Games
Raleigh, NC
Full-time
Onsite
Senior LevelOn Location is a global leader in premium experiential hospitality and is seeking a Senior Coordinator, Product Operations Specialist to manage support for proprietary inventory and content management systems used by the Olympic and Paralympic teams. This role involves troubleshooting system issues, managing product builds, and collaborating with various teams to improve processes and ensure system accuracy.
Entertainment
Responsibilities
Act as the first line of support for system-related issues, troubleshooting and resolving requests across product and functional teams
Extensive management of product systems and 3rd party tools to build and maintain product offerings, inventory, system portals and extract data for operations
Maintain subject matter expertise on proprietary inventory and content management systems and related tools
Test and validate system enhancements; document results and identify further development needs
Develop and maintain operational documentation (e.g., QA checklists, workflow guides, training resources)
Train team members in system best practices and ensure consistency in workflows and processes
Collaborate with product development, technology, marketing, and program management teams to streamline product builds and establish efficiencies
Support special projects with defined deliverables to improve processes and system performance
Identify and remove system-related roadblocks to ensure accuracy and efficiency
Qualification
Required
Bachelor's degree in business administration, information systems, operations or related field (ticketing, sports management, or project management are also relevant)
Experience with inventory and ticket management systems, point-of-sale solutions, or related tools
Proven track record of strong analytical, problem-solving, and troubleshooting skills
Familiarity with multiple software platforms such as Office 365, Jira, PIMs, and collaboration systems
Proficient in Microsoft Excel, including formulas, pivot tables, and basic data analysis to support reporting and operational decision-making
Excellent communication, organizational, and time management skills
Detail-oriented with strong organizational skills; able to manage competing priorities
Strong interpersonal skills with a collaborative style; able to communicate clearly across teams in both written and verbal formats
Analytical mindset with the ability to troubleshoot issues and support decision-making
Process-oriented, with the ability to identify inefficiencies and recommend improvements
Proactive, adaptable, and comfortable in a fast-paced environment
Company
On Location
On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion and culture.
501-1000 employees
H1B Sponsorship
On Location has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Jon Lavallee
Chief Financial Officer
Ben Kanter
Vice President, Partnerships
Company data provided by crunchbase