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County of Los Angeles · 6 days ago

ADMINISTRATIVE SERVICES MANAGER II / EMERGENCY APPOINTMENTS HOMELESSNESS

Los Angeles County, CA

Full-time

Onsite

Senior Level

5+ years exp

The County of Los Angeles is addressing the homelessness crisis and is seeking qualified candidates for the role of Administrative Services Manager II. This role involves planning, organizing, and evaluating the work of analysts, as well as conducting complex research and analysis to support decision-making related to homelessness initiatives.

CommunitiesGovernmentNon Profit

Comp. & Benefits

Responsibilities

Plans, organizes, assigns, and evaluates the work of journey-level analysts assigned to a unit or project team; with staff, develops, implements and monitors work plans to achieve assigned objectives; provides input and monitors performance; participates in developing, implementing and evaluating plans, processes and procedures to achieve established goals and objectives in accordance with department standards

Participates in interviewing and selecting new unit staff; establishes performance requirements and personal development targets; regularly monitors performance and provides training, coaching and mentoring for performance improvement; recommends performance recognition when warranted; subject to management concurrence, takes disciplinary action in accordance with County policies

Plans and conducts highly complex and sensitive research assignments requiring the development of study criteria, locating and gathering of data from multiple sources and interpretation of conflicting and ambiguous data to reach sound conclusions; identifies research problems and challenges, and devises analytical methods and techniques required to accomplish assignment objectives; develops statistical and information-gathering processes to ensure quality, integrity, validity and relevance of data obtained for analysis and decision making purposes

Compiles information by grouping and/or categorizing the information (e.g., in tables, spreadsheets, data files) in meaningful ways in order to facilitate meeting specific analytical requirements

Uses qualitative and/or quantitative analytical methods in order to identify and evaluate highly complex issues, summarize findings and draw fact based conclusions often based upon large amounts of ambiguous and/or conflicting information

Analyzes highly complex operational, financial, program and other issues and makes recommendations on appropriate courses of action; participates in the development of options and positions that meet objectives and best balance the interest of various stakeholders; develops and/or recommends the development of major programs or policies to address problems or improve operations by applying the results of research and analysis of pertinent information in order to ensure the highest likelihood of success

Prepares a variety of documents (e.g., reports, business correspondence, memoranda) often of a highly sensitive nature requiring the exercise of organizational acumen; uses appropriate software programs (e.g., word processing, desktop publishing, presentation) in order to effectively communicate information to various audiences (e.g., departmental personnel, members of the public, governing boards)

Interacts with a variety of individuals (e.g., vendors, managers, representatives of external agencies/organizations)often on highly sensitive, contentious and confidential issues; participates in meetings to make presentations, provide advice and/or consultation services, resolve conflicts, mediate disputes, and negotiate agreements; coordinates activities with County central agency and departmental staff, consultants, outside agencies, etc. to ensure that programs are successfully implemented

Monitors processes and programs by gathering and analyzing relevant information in order to ensure that processes are capable and stable, and programs are proceeding as planned; monitors emerging issues and concerns in order to develop timely proactive responses

Evaluates the effectiveness of various programs by comparing program outcomes to program goals in order to determine whether to continue, modify, or discontinue programs

Performs various administrative duties (e.g., creating and maintaining files; formatting standard documents; receiving, processing, and routing documents) by appropriately applying Federal and State laws, County and local ordinances, and departmental policies and procedures in order to ensure all work done complies with established guidelines and requirements

Qualification

Analytical assignmentsHuman resourcesBudget managementFinancial analysisContracts managementResearch methodsStatistical analysisCoachingMentoringConflict resolutionPresentation skills

Required

A Bachelor's degree from an accredited college or university-AND-Three years of experience performing analytical assignments, two years of which must have been at the level of a journey-level analyst or higher, within one or more of the following administrative fields: human resources, budget, finance, contracts or other closely-related administrative field

Five years of experience performing analytical assignments, two years of which must have been at the level of a journey-level analyst or higher, within one or more of the following administrative fields: human resources, budget, finance, contracts or other closely-related administrative field

A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions