ZENNER & RITTER, INC ยท 22 hours ago
Customer Service and Scheduling Specialist - CSR
Lancaster, NY
Full-time
Onsite
New Grad, Entry Level
$17/hr - $20/hrZenner & Ritter is a trusted name in home services with over 90 years of experience, seeking a full-time Customer Service and Scheduling Specialist - CSR. In this role, you will coordinate schedules, provide exceptional customer service, and maintain organized operations to ensure seamless service delivery.
CommercialConstructionService Industry
Responsibilities
Coordinate schedules and communicate effectively with technicians
Provide exceptional customer service over the phone, addressing inquiries and scheduling appointments
Maintain organized and accurate schedules to ensure smooth daily operations
Use your attention to detail and time management skills to balance priorities effectively
Qualification
Required
Strong computer skills
Excellent organizational and communication abilities
Preferred
Experience in customer service or dispatching
Benefits
Health, dental, and vision
Paid time off (PTO)
401(k) with a company match
Life insurance
Employee Assistance Program (EAP)
Growth opportunities
Short- and long-term disability
Company parties
Company
ZENNER & RITTER, INC
ZENNER & RITTER, INC is a locally owned and operated mechanical services company offering heating, cooling, plumbing, energy, indoor air quality and standby generator power systems and other solutions.
Founded in 1930
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase