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Jahnel Group · 9 hours ago

Senior IT Administrator

Schenectady, New York, United States

Full-time

Hybrid

Senior Level, Lead/Staff

8+ years exp

jahnelgroup is a technology solutions provider that focuses on leadership, technology, and integrity. They are seeking a Senior IT Administrator to manage and improve internal IT operations, providing both hands-on support and strategic guidance to enhance the organization's technology capabilities.

Information TechnologyProduct DesignSoftware

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Own day-to-day internal IT support and the user request ticket queue

Serve as the primary point of contact for internal technology issues

Manage and hold accountable the Managed Service Provider (MSP), stepping in when needed

Lead onboarding and offboarding, including access provisioning and workflow improvements

Administer user access across JDE, Microsoft 365, Salesforce, and SharePoint

Provide Windows system administration support across desktops and enterprise environments

Support and maintain Salesforce and SharePoint environments, including permissions and configuration

Oversee inventory accuracy, asset tracking, and equipment standards

Recommend improvements related to hardware, licensing, security, and IT best practices

Lead AI initiatives, including Copilot deployment, training, documentation, and policy development

Partner with leadership on AI adoption, governance, and usage decisions

Execute system, document, and user migration projects, including scripting and monitoring

Build and run automation and deployment scripts for enterprise software rollouts

Collaborate with leadership and cross-functional teams on IT strategy and continuous improvement

Qualification

Windows system administrationMicrosoft 365 / Office 365IT operations managementSalesforce administrationSharePoint administrationManaged Service Providers (MSPs)Troubleshooting skillsAnalytical skillsInterest in renewable energyAI utilization interestProblem-solving skillsClear communication

Required

8+ years of professional IT experience in enterprise or internal IT environments

Experience managing or working closely with Managed Service Providers (MSPs)

Strong proficiency in Windows system administration

Hands-on experience administering Microsoft 365 / Office 365

Strong understanding of IT operations, identity and access management, and cloud-based tools

Experience supporting Salesforce and SharePoint environments

Ability to identify gaps, assess risk, and recommend practical solutions

Experience advising on equipment standards, licensing, and security practices

Strong troubleshooting, analytical, and problem-solving skills

Clear communicator able to work effectively with technical and non-technical stakeholders

Interest in the renewable energy / solar industry

Interest in participating in decision-making around AI utilization

Company

Jahnel Group

Jahnel Group is a computer software company that specializes in software development, project management, and UX design services.

Founded in 2009

Schenectady, New York, USA

51-200 employees

https://jahnelgroup.com

H1B Sponsorship

Jahnel Group has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (1)

2021 (2)

2020 (2)