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hackajob · 5 days ago

Content Designer Senior Associate

Wilmington, DE

Full-time

Onsite

Mid Level

3+ years exp

Hackajob is collaborating with J.P. Morgan to connect exceptional tech professionals for the role of Content Design Senior Associate. This role involves shaping customer experiences through innovative content design and collaborating with cross-functional teams to ensure narrative consistency across products and services.

Artificial Intelligence (AI)Generative AIHuman ResourcesRecruitingSoftware

Responsibilities

Develop and implement content strategies for products and features, ensuring alignment with user experience principles and business objectives

Collaborate with cross-functional teams to create engaging, user-friendly content that is cohesive and intuitive for a diverse audience

Create content taxonomies to refine content organization and structure, incorporating user feedback for continuous improvement

Adopt brand voice to produce clear, concise, and engaging content that communicates complex concepts effectively

Analyze content performance metrics, making data-driven recommendations for optimization and enhancement of user experiences

Manage stakeholder reviews, including legal; articulate content rationale and decisions with clarity

Qualification

Content design experienceContent architecture creationAccessibility guidelines applicationTechnical literacy in content platformsIterative design techniquesAdaptive learnerMicrosoft 365FigmaAtlassian toolsAgile processesLLM toolsCommunication skills