Compucom Staffing · 1 day ago
L3 Network Tools Technician
Hillsboro, OR
Full-time
Onsite
Mid Level
$19.50/hr - $33/hrCompucom Staffing is a provider of IT staffing services and solutions, currently seeking a qualified Level 3 Tools Technician to join their client’s team onsite. This role involves providing end-user support, tool installation, connectivity, troubleshooting, and documentation activities in a corporate manufacturing environment.
ConsultingDeliveryInformation TechnologyStaffing Agency
No H1B
Responsibilities
Perform tool installation, activation, relocation, and connectivity support under the direction of client
Support configuration, patching, and cabling for manufacturing tools across the client environment
Coordinate with client teams, onsite support, and tool groups to ensure tools are fully functional and integrated
Configure network switch ports based on documentation and factory requirements
Respond to break / fix and incident tickets involving tool connectivity issues
Troubleshoot system connectivity issues up to Layer 3 for request / task-based problems
Diagnose and resolve issues related to network patching, cabling, and port configuration
Work as part of a high-volume, fast-paced team supporting multiple factories
Collaborate closely with teams, onsite support, networking, and tool engineering groups to ensure efficient problem resolution
Provide clear status updates and engage cross-functional teams as needed
Qualification
Required
Must have strong technical expertise and excellent communication skills
Will have the ability to collaborate with multiple internal teams while supporting manufacturing tools and infrastructure
Benefits
Medical insurance
Dental insurance
Vision insurance
Life insurance
AD&D insurance
Disability plans
Employee Assistance Program
Paid holidays (up to 6 days annually)
Paid time off (minimum of 10 days annually)
Paid parental leave (minimum of 10 days annually)
401(k)
FSA/HSA pre-tax benefits
Company
Compucom Staffing
Our mission is to provide exceptional IT talent and scalable staffing solutions that enable our clients to be more agile and productive.
Founded in 1991
10001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase