Caterpillar Inc. · 1 day ago
Condition Monitoring Advisor
Peoria, IL
Full-time
Onsite
Mid Level
$98K/yr - $146K/yrCaterpillar Inc. is a global company focused on building sustainable communities through innovation and teamwork. The Condition Monitoring Advisor role involves monitoring various elements of condition monitoring to provide recommendations that help customers reduce costs and improve equipment availability.
ConstructionMachinery ManufacturingManufacturingMechanical Engineering
No H1B
Responsibilities
Aggregate and correlate the five elements of condition monitoring, where all are available
Maintains working knowledge and expertise for each of the condition monitoring elements
Provides operational and repair recommendations to Caterpillar customers and dealers
Uses enabling software tools & systems to prioritize and analyze condition monitoring data inputs
Extracts or is provided data from the appropriate business systems including customer, dealer and contractor sources
Builds collaborative customer and dealer relationships & acts as a consultant with equipment management personnel
Provides information for equipment management lead tracking and resolution
Prepares standard written reports of recommendations for customers and their Caterpillar dealers on a monthly basis
Facilitates ongoing customer meetings with Caterpillar dealers, industry groups, and Corporate Accounts
Communicates verbal recommendations as required to customer and their Caterpillar dealers
Qualification
Required
Aggregate and correlate the five elements of condition monitoring, where all are available
Maintains working knowledge and expertise for each of the condition monitoring elements
Provides operational and repair recommendations to Caterpillar customers and dealers
Uses enabling software tools & systems to prioritize and analyze condition monitoring data inputs
Extracts or is provided data from the appropriate business systems including customer, dealer and contractor sources
Builds collaborative customer and dealer relationships & acts as a consultant with equipment management personnel
Provides information for equipment management lead tracking and resolution
Prepares standard written reports of recommendations for customers and their Caterpillar dealers on a monthly basis
Facilitates ongoing customer meetings with Caterpillar dealers, industry groups, and Corporate Accounts
Communicates verbal recommendations as required to customer and their Caterpillar dealers
Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions
Data Gathering & Analysis: Knowledge of data gathering and analysis tools, techniques, and processes; ability to collect and synthesize data from a variety of stakeholders and sources in an objective manner to reach a conclusion, goal, or judgment
Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner
Consulting: Knowledge of techniques, roles, and responsibilities in providing technical or business guidance to clients, both internal and external; ability to apply consulting knowledge appropriately
Decision Making and Critical Thinking: Ability to accurately analyze situations and reach productive decisions based on informed judgment
Effective Communications: Strong communication skills – both written and verbal – that range from operational and technical discussions to executive level presentations
Problem Solving: Aptitude to resolve issues either individually or through appropriate team guidance
Relationship Management: Superior relationship building skills and the ability to execute through a team of Caterpillar, Dealer, and Customer personnel
Preferred
Experience in either the product support, service operations, and/or engineering fields
Working knowledge of how engines, transmissions, and/or hydraulic systems work and wear
Experience with SIS - Service Information System
Experience with telematics, inspection processes, equipment lifecycle planning, fluid analysis, and troubleshooting information
Benefits
Medical, dental, and vision benefits
Paid time off plan (Vacation, Holidays, Volunteer, etc.)
401(k) savings plans
Health Savings Account (HSA)
Flexible Spending Accounts (FSAs)
Health Lifestyle Programs
Employee Assistance Program
Voluntary Benefits and Employee Discounts
Career Development
Incentive bonus
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement
These benefits also apply to part-time employees
Company
Caterpillar Inc.
For 100 years, we’ve been helping customers build a better, more sustainable world.
Founded in 1925
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$3.51BKey Investors
US Department of EnergyAdvanced Propulsion Centre UK
2025-08-28Post Ipo Debt· $3.5B
2024-10-31Grant· $5.04M
2019-06-23Grant
Leadership Team
George Moubayed
Chief Sustainability and Strategy Officer / Senior Vice President Enterprise Strategy Division
E
Eric Sporre
Vice President & Global Chief Information Security Officer (CISO)
Recent News
2026-01-16
2026-01-16
Company data provided by crunchbase