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MXR Imaging, Inc. · 3 months ago

MRI Field Service Engineer

Manasquan, NJ, USA

Full-time

Onsite

Mid Level

MXR Imaging, Inc. is seeking a CT/MRI/PET-CT Field Service Engineer to travel and execute all required service requests, including repairs and maintenance of medical imaging equipment. The role involves troubleshooting technical issues and ensuring positive customer relationships through effective communication and support.

Health CareMedicalRecyclingTraining

Responsibilities

Provide on-demand phone and on-site support as required

Plan, schedule, and execute all required planned maintenance (PM) activities

Accurately and promptly submit required paperwork to accounting/operations

Promote positive customer relationships, including non-service call visits and meetings

Promptly returning and documenting all material not used in the field to MXR Imaging facilities

Work with sales and operations on all customer-specific site and technical issues

Work with customers and sales force to clarify customer requirements and technical issues

Professionally, safely, and accurately perform on-site system installations as well as de-installations

Assist in site planning, sales consultations as needed

Maintain inventory integrity through proper handling, inspection, and warehousing

Supports company-wide initiatives, policies and procedures, including Quality Management System maintenance

Duties and responsibilities are subject to modification to fit the needs of the business as deemed appropriate by the executive management team. Such modifications may occur in writing or verbally

Qualification

Medical Imaging EquipmentTroubleshootingElectrical EngineeringESD TrainingCustomer SatisfactionCommunication SkillsProblem-Solving Skills

Required

High School Diploma

Must have extensive background in servicing Medical Imaging equipment

Candidate must be willing to be on call, this includes weekends and holidays

Candidate must have a valid U.S. driver's license

Must be willing to travel within the United States

Preferred

An Associate Degree in Electrical Engineering or military-trained in electronics, equivalent certified electrical training or equivalent experience on electronic equipment is a PLUS