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NEOGOV · 4 hours ago

REPOST Administrative Support Specialist II / 61014178

Anderson County, SC

Full-time

Onsite

Entry Level

$33K/yr - $40K/yr

2+ years exp

NEOGOV is seeking an Administrative Support Specialist II to join the South Carolina Department of Social Services. This role involves providing advanced clerical support, assisting clients with applications for benefits, and managing office communications and documentation.

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Responsibilities

The County Administrative Support Specialist II performs a variety of advanced clerical and typing duties. Exercises judgment and discretion in various duties performed for the agency

Receives clients applying for FI and SNAP benefits, explains services and registers applications, assigns caseworkers and scan registered applications in SCOSA

Serves as switchboard operator of the agency by receiving calls, transferring calls to the desired extensions and assembling folders for intake cases

Greets customers at the reception desk, discerns customers’ needs and routes them to designated program/caseworker either directly or via tracking sheet through client registration. Copies documents for clients and scans into the SCOSA system to appropriate caseworker

Performs clerical support for Economic Services and Family Services to include: application packets, appointment letters, transfer in and out cases, prepares alert changes, processes MR’s and scans into SCOSA, completes time studies, issues bus tickets, researches via computer County Government records for child support, real property and vehicle information

Receives, opens, stamps and distributes all drop box and incoming mail to appropriate individuals or folders in SCOSA, and prepares outgoing and courier mail daily

Orders supplies weekly for the clerical unit, submits faxes, replenish copiers and network printers with toner, paper and envelopes. Responds to quality control requests, assists the supervisor as needed and performs other related duties as required

Responsible for filing incoming case files on file shelves, pulling outgoing files as requested, maintain separation of case files by program and purging closed case files as required for destruction and archives

Perform other related duties as directed by supervisor

Qualification

Clerical experienceCustomer serviceData entryCommunication skillsOrganizational skills

Required

A High School Diploma and two (2) years of clerical experience

Must possess a valid driver's license and have access to and be able to operate a motor vehicle

Individuals must comply with necessary field work assignments

If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer