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Cox Enterprises · 4 hours ago

Breakdown Specialist (Cox Automotive Fleet Clients Solutions Delivery)

United States

Full-time

Remote

Mid Level

3+ years exp

Cox Automotive is a leader in the automotive industry, and they are seeking a Breakdown Specialist to join their FleetNet America team. In this role, you will coordinate and manage the logistics of fleet operations, ensuring that all vehicles are maintained and repaired promptly.

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Growth Opportunities

No H1B

Responsibilities

Assess and assign all open events

Verify proper authorization has been obtained to dispatch the event

Assign the appropriate and nearest service provider to make requested repairs

Advise the customer of the estimated time of arrival and follow instructions according to their requirements

Inform supervisor on duty of any delays with the service provider’s estimated time of arrival or problems with repairs

Address problems and customer inquiries as they arise

Qualification

DispatchingMedium/Heavy Duty Vehicle MaintenanceLogistics CoordinationProblem SolvingMultitasking

Required

High school diploma or GED and 3 years of experience in a related field (Dispatching for breakdown and/or tire, medium to heavy duty vehicle maintenance)

The right candidate could also have a different combination, such as an advanced degree or certification in a related discipline (Medium/Heavy Duty Truck Technology) or 5 years of experience in a related field (Dispatching for breakdown and/or tire, medium to heavy duty vehicle maintenance)

A strong knowledge of dispatching and multitasking

Preferred

Degree in related discipline or industry experience

Benefits

A competitive salary and top-notch bonus/incentive plans.

Exceptional work-life balance, flexible time-off policies and accommodating work schedules.

Comprehensive healthcare, with multiple options for individuals and families.

Generous 401(k) retirement plans with company match.

Professional development and continuing education opportunities.

Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.

Extra perks like pet insurance, employee discounts and much more.

Employees are eligible to receive a minimum of 6.67 hours of paid time off every month and seven paid holidays throughout the calendar year.

Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.