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Gradial · 2 hours ago

Forward Deployed Engineer

Seattle, WA

Full-time

Hybrid

Mid Level

$120K/yr - $210K/yr

3+ years exp

Gradial is a Seattle-based startup focused on enhancing digital experiences through their AI platform. They are seeking a Forward Deployed Engineer to lead the implementation of their platform, working closely with customers to develop and optimize solutions that modernize content operations.

Artificial Intelligence (AI)ContentContent MarketingEnterprise SoftwareSoftware

H1B Sponsor Likely

Hiring Manager

Carly Montague

Responsibilities

Lead technical discovery and implementation for new enterprise customers, translating nuanced business processes into robust AI-native solutions

Build, deploy and optimize features that integrate customer systems with Gradial’s LLM driven platform

Develop reusable tools, adapters and configuration layers to support scalable enterprise onboarding

Collaborate with customer stakeholders (mainly within marketing, operations and engineering) to define requirements, surface edge cases and iterate in real time

Work closely with Gradial’s product and engineer teams to incorporate learnings from the field into our core roadmap

Contribute to internal technical documentation and implementation playbooks that accelerate future deployments

Own performance, reliability and maintainability for the solutions you ship, from backend architecture to customer UX

Qualification

Software engineeringTypeScriptAPIsSystems integrationAI literacyCustomer-facing experienceCommunicationHigh ownership mindset

Required

3+ years of software engineering or technical implementation experience, ideally in customer-facing contexts

Proficiency in programming languages such as TypeScript or similar, with a strong understanding of APIs and systems integration

Ability to rapidly understand unfamiliar technical ecosystems (CMS, DAM, workflow tools) and build integration paths

Excellent communication skills. Confident translating for both technical and non-technical stakeholders

High ownership mindset with comfort operating independently, navigating ambiguity

Willingness to travel occasionally (<10%) for customer discovery, deployment and relationship building

Preferred

Experience working with enterprise customers; particularly in content, marketing or digital operations

Familiarity with LLMs, generative AI pipelines and agent-style automation frameworks

Background in consulting, technical solution engineering or internal tools engineering

Benefits

Comprehensive health, dental and vision coverage

401K retirement plan

Paid time off

Paid sick leave

Other employee wellness programs

Meaningful equity

Flexible work hours

Company

Gradial

Gradial is an enterprise software company that provides AI agents that automate enterprise content workflows.

Founded in 2023

Seattle, Washington, USA

11-50 employees

https://www.gradial.com

H1B Sponsorship

Gradial has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)