GeminiBio ยท 8 hours ago
Inside Sales Specialist
GeminiBio is a company that serves the global biotechnology industry, focusing on cell culture products and solutions. They are seeking an Inside Sales Specialist to drive sales for their Cell Culture Solutions products, specifically fetal bovine serum, while building relationships with researchers and managing the sales process.
Responsibilities
Develop a deep understanding of the research market, enabling effective customer engagement
Attain detailed knowledge of FBS and other Cell Culture Solutions products, understanding product applications and value to customers
Effectively manage the sales process, from lead identification and qualification to needs assessment, presentation, quoting, and securing purchase orders
Assess customer needs, leveraging active listening and probing skills to convert customer challenges into opportunities
Build and maintain relationships with key academic and biotech labs within a specified geographic region via email, phone, and other online communication channels
Achieve and exceed sales targets by actively managing and expanding accounts, fostering customer retention and share-of-wallet growth
Drive FBS sales through direct outreach, email campaigns, and strategic follow-up
Prospect new leads via cold calling, lead lists, and online research, leveraging field reps as needed for in-person outreach
Provide technical expertise on FBS, educating customers on product features, benefits, and quality standards
Offer tailored solutions to meet specific research needs, ensuring customers get the best product value, specs, and options
Respond promptly to customer inquiries across various channels (phone, email) and coordinate with internal teams (customer service) to resolve issues
Collaborate with outside sales teams, as needed, to develop new opportunities or meet customer needs
Monitor market trends and competitor activities to stay informed
Maintain CRM records of sales activities, customer interactions, and provide regular sales pipeline updates to management
Qualification
Required
Bachelor's degree in life sciences or related field
Preferred 1 - 2 years in direct sales, selling reagents and workflow solutions in the life sciences sector
Established network and territory knowledge within research and biotech/life science accounts
Proven track record in lead generation and account penetration
Proficiency with Salesforce (SFDC) and experience in leveraging a sales process to develop and manage opportunities
Strong understanding of research workflows
Skilled in Excel, Word, and PowerPoint
Motivated, creative self-starter with strong problem-solving abilities and multitasking skills
Benefits
GeminiBio provides a competitive benefits package.
Company
GeminiBio
Founded in 1985, GeminiBio serves the global biotechnology industry, from basic research to commercial production, with a focus on helping our customers accelerate the development of life-enhancing biotherapeutics.