Helpdesk Support- Level 1 jobs in United States
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ConsultNet Technology Services and Solutions ยท 3 weeks ago

Helpdesk Support- Level 1

ConsultNet Technology Services and Solutions is a leading national provider of IT staffing and solutions. They are seeking Level 1 Technical Support Specialists to troubleshoot technical issues over the phone for internal employees, handling 30-50 tickets daily.

Human ResourcesInformation TechnologyStaffing Agency
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Troubleshooting 30-50 tickets daily for many locations nationwide
Assisting internal employees with technical issues such as wifi troubleshooting
Printer support
Point of sale support
Password resets
Desktop troubleshooting

Qualification

Active DirectoryWindows SupportIT Support ExperienceWiFi TroubleshootingPrinter SupportCommunication Skills

Required

1+ years experience in IT support
Active Directory, Windows Support
Experience with high call volume
Password Resets/WiFi troubleshooting/Windows Support/Printer Support
Must have great communication skills

Company

ConsultNet Technology Services and Solutions

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ConsultNet is a talent solutions company that helps businesses solve complex challenges by integrating talent, technology, and scalable delivery models.

H1B Sponsorship

ConsultNet Technology Services and Solutions has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (6)
2023 (7)
2022 (6)
2021 (6)
2020 (9)

Funding

Current Stage
Growth Stage

Leadership Team

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Marnie Nuttall
Chief Financial Officer
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Company data provided by crunchbase