Charlotte Firefighters’ Retirement System · 3 days ago
Pension Plan Administrator
Charlotte, NC
Full-time
Onsite
Senior Level
5+ years expThe Charlotte Firefighters’ Retirement System (CFRS) is seeking a Pension Plan Administrator to oversee the administration and coordination of all System operations. The role involves fiduciary responsibilities, compliance oversight, and management of staff and resources to ensure excellence in pension administration.
Financial Services
Responsibilities
Carry out the fiduciary obligations and strategic objectives of the Board
Prepare Board and Committee meeting materials. Work with Board and Committee Chairs to set meeting agendas. Reviews staff’s drafted minutes
Ensure compliance with the Board’s policies and regulations
Oversee all day-to-day administration operations of the System, its office and staff. Manage and contribute to the professional development of the System’s staff
Accountable for systems administration inclusive of technologies, cyber security, benefit management and records, System’s website, legislative changes, the administration of payroll for the System’s staff, the transfer of active member’s weekly payroll data and process, and the retiree semi-monthly payroll process
Oversee the maintenance of the Board’s financial system, accounts, and records, the annual audit, the preparation of the System’s Annual Comprehensive Financial Report, and operating budget. Act as liaison between the City’s Financial & Reporting departments
Perform all required activities associated with the System’s investment administration such as contributions, redemptions, rebalancing, and cash flows. Participates in manager reviews and reviews all subscription agreements with legal counsel
Work with legal counsel on a broad range of issues including compliance with state and federal regulations, vendor contracts and drafting policies
Coordinate a variety of policy and pension plan matters between political leaders, boards and committees. Acts as liaison between the Board and plan Sponsor
Manage a variety of administrative, operational, and fiscal issues by analyzing information, evaluating results, and choosing the best approach to short-term and long-term solutions. Includes oversight of the annual valuation process, annual System insurance policies renewals
Remain apprised of all policy and regulatory developments as it relates to the System and the pension industry through publications, individual meetings, and seminars and conferences, and incorporate knowledge into policy recommendations or processes
Plan, organize, direct, and supervise the work of personnel. Acts as liaison to the City’s Recruitment & Talent Acquisition, Benefits Administration, and Compensation teams
Coordinate the annual trustee election process for the active and retired member trustees
Oversee the disability application and hearing process. Includes gathering, compiling and reviewing the medical records, engaging the CFRS’ Medical Board, preparing and distributing the materials used in the disability hearing, and monitoring the members’ disability status
Act as a skilled change agent and utilize negotiating skills to manage confidential information and navigate sensitive organizational situations
Coordinate the creation and distribution of the members’ annual pension statements
Design, oversee, and implement continuous process improvement projects to ensure the highest quality service is provided to members and other stakeholders while being cognizant of costs vs benefits. Includes recommendation and testing of updates to the pension administration system
Create and distribute RFP and RFQs
Create and deliver pension education courses for plan participants
Manage all facets of Qualified Domestic Relations Orders including maintaining model language, initial review of Order, submitting Order to third-party vendor for review and approval, education to the member, and serve as subject matter expert in arbitration or court subpoenas
Research and respond to Public Records requests
Assist Members and Retirees with inquiries and escalated issues
Communicate effectively through public speaking and presentations
Qualification
Required
Bachelor's degree from an accredited college or university with an advanced degree preferred
Significant experience (ideally five or more years) in a management capacity, leading a team
Experience with a public pension fund, insurance, benefits administration or other complex financial services organization with direct customer-interface is required
Direct knowledge of the legal and regulatory requirements of administering a public retirement benefits organization is required
Strong working knowledge of financial accounting systems and reporting requirements, benefit management and records, information technology platforms, applications and utilities
Strong qualitative and quantitative analysis skills
Proficient in Microsoft Suite of applications
Experience with Workday as well as strong vendor management skills
Proficiency in business and technical writing, and strong interpersonal skills
Preferred
Prior experience working closely with a Board of Trustees and external stakeholders, to include legislative bodies, members, the media, and general public is preferred
Experience working with an external pension administration system is strongly preferred (CBIZ or similar)
Company
Charlotte Firefighters’ Retirement System
Charlotte Firefighters’ Retirement System is a public defined pension plan system serving active and retired employees of the Charlotte Fire Department.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase