SUTERA In-Ground ยท 2 days ago
Customer Service Ambassador - Dispatcher/Logistic Coordinator
Greenville, SC 29615
Full-time
Onsite
New Grad, Entry Level
$25/hr - $25/hrSUTERA In-Ground is a dynamic company specializing in environmentally-friendly waste collection systems. They are seeking a Customer Service Ambassador to serve as the front-line point of contact for customers, focusing on delivering exceptional service and coordinating with the driving team.
Environmental EngineeringRecyclingWaste Management
Responsibilities
Answer customer inquiries via phone, email, and online systems
Resolve service issues and follow up to ensure customer satisfaction
Coordinate with internal teams (operations, dispatch, billing)
Accurately document customer interactions and service requests
Educate customers on services, schedules, and company policies which includes meeting with customers
Maintain a positive, professional attitude in all customer interactions
Qualification
Required
High school diploma or equivalent
Customer service experience preferred
Strong communication and problem-solving skills
Ability to multitask in a fast-paced environment
Basic computer skills and attention to detail
Preferred
Reliable and punctual
Professional and customer-focused
Calm under pressure and solution-oriented
Team player with a strong work ethic
Benefits
Dental insurance
Health insurance
Opportunity for advancement
Vision insurance
Company
SUTERA In-Ground
Sutera In-Ground delivers advanced waste containment systems designed to harmonize with the environment while reducing maintenance, odor, and visual impact.
Founded in 2013
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase