Smart Circle International ยท 3 days ago
Senior Salesforce Administrator
Smart Circle International is a leading broker of outsourced sales and customer acquisition services. The Senior Salesforce Administrator will lead the design, development, and optimization of the Salesforce platform, driving operational excellence through scalable, user-centric solutions while partnering with stakeholders to enhance business processes and manage platform performance.
AdvertisingBusiness DevelopmentMarketingSales
Responsibilities
Partner with cross-functional teams to gather requirements and translate them into scalable Salesforce solutions
Design and develop custom applications, automation flows, and integrations using Salesforce tools (Flow, Community Sites, Omni-channel, Einstein)
Administer and maintain platform performance, user roles, permissions, and data integrity
Build and manage reports and dashboards to deliver actionable insights
Perform data management tasks including imports, cleansing, and migrations
Provide end-user training and support to maximize platform adoption
Troubleshoot and resolve platform issues and integration challenges
Ensure compliance with data security and privacy standards
Stay current with Salesforce releases and recommend enhancements
Qualification
Required
Bachelor's degree in Computer Science, MIS, Business, or equivalent experience
5+ years of experience in Salesforce administration, development, reporting, and security
Certified Salesforce Administrator and Platform App Builder
Experience integrating Salesforce with Snowflake
Experience building custom applications using non-standard objects
Proficient in MS Office and flowcharting tools
Skilled in Flow, Community Sites, Omni-channel, and Einstein
Experience with data cleanup, importing, and third-party integrations
Preferred
Advanced Salesforce certifications (e.g., Advanced Administrator)
Familiarity with Apex, VisualForce, REST/SOAP APIs
Experience with Einstein AI, Agentforce, and AppExchange solutions
Knowledge of Salesforce products like Service Cloud, Sales Cloud, Field Service Lightning
Tableau reporting and Salesforce Maps experience
Benefits
Vacation
Sick leave
Paid holidays
Medical (with an HSA plan option)
Dental
Vision
Company paid Basic Life insurance
Opportunity to enroll in Voluntary Life plans
Employee Assistance Program
401K with employer match
Employee referral program
Home office stipend
Opportunities for team building, growth, and development
On-demand access to an LMS with a variety of courses to further their professional and personal development
Company
Smart Circle International
Smart Circle is a broker for outsourced sales, we act as a bridge between our clients and a network of independent sales companies.