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beem Light Sauna · 4 days ago

Assistant Sales Manager

Huntersville, NC

Full-time

Onsite

Mid Level

$15/hr - $20/hr

beem Light Sauna is dedicated to promoting health and wellness through their innovative sauna services. The Assistant Sales Manager will work alongside the General Manager to ensure smooth daily operations, lead a high-performance team, and drive membership growth and revenue through community engagement and exceptional customer service.

Therapeutics

Responsibilities

The Assistant Manager is an ambassador in the community for beem™ Light Sauna and seeks to grow the brand through membership sales and other programs that drive revenue

Understand and speak to the science, technology, and benefits of Infrared sauna, chromotherapy, Red Light therapy and the value of having a beem™ Light Sauna Membership

Responsible for training Wellness Sales Associates

Responsible for meeting or exceed all membership targets and performance metrics

Responsible for greeting members and ensuring everything about their visit is outstanding

Host studio events and community outreach programs

Compliance and adherence to the beem™ Business Policies for daily site operations

Contribute to a high-energy, fun, and engaged membership culture at the studio through promotions, events and brand recognition

Model our mission, vision and values leading by example

Have extensive knowledge of and promote products and services, selling packages/memberships and sharing of promotional opportunities

Responsible for all lead management tasks required during shift

Light cleaning and sauna ‘refresh’ between appointments

Ensure that all front desk systems are followed such as proper member check-In, telephone inquiries (general and sales related), guest registration, customer care calls, change requests, new membership agreements, etc

Provide consistent, top-notch service and maintain the highest level of customer service in person and through external communication cycles and automated marketing systems

Genuine desire to help people to ensure members’ experiences are above and beyond therefore members will refer others and be brand loyal

Attend all staff meetings to stay abreast of company news and to share new or pertinent information, offer suggestions or ideas for promotions, management, and organization of the studio

Other projects and responsibilities may be added at the owner’s discretion, including administrative duties

Qualification

Membership salesTeam trainingCustomer serviceLead managementCommunity outreachEvent hostingSales metricsCommunication skills

Required