Front Desk Receptionist / Administrative Support Staff jobs in United States
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Norwescap · 1 month ago

Front Desk Receptionist / Administrative Support Staff

Norwescap is a 60-year-old anti-poverty organization focused on improving the lives of low-income individuals and families. They are seeking a part-time Front Desk Receptionist and Administrative Support Staff responsible for performing clerical tasks to support daily operations of the organization.

EducationNon ProfitSocial

Responsibilities

Answer and transfer phone calls to employees and departments
Look up participants' file in the Case Record Management System to better route their calls
Adaptability to learn how to use different CRM systems as needed and take notes accordingly
Direct all visitors and participants to the correct person, office or department
Respond to general inquiries/questions in a polite and timely manner

Qualification

MS OfficeCase Record ManagementAdministrative SupportSelective AttentionProblem SolvingCommunication SkillsConflict ResolutionFlexibility

Required

High school diploma, GED or combination of equivalent education and experience required
One year administrative/receptionist or computer related work required
Experience with MS Office including Teams, Zoom and internet familiarity required
Problem Solving Skills
Spoken/Written Communication
Conflict Resolution
Flexibility/Adaption to Change
Selective Attention

Preferred

Associate's degree preferred
3 years' experience preferred
Familiarity with case record management software systems a plus

Company

Norwescap

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Norwescap is a non-profit organization that offers strategies, programs and services to create opportunities and changing lives.

Funding

Current Stage
Growth Stage
Total Funding
$0.42M
Key Investors
FirstEnergy FoundationProvident BankTD Charitable Foundation
2025-09-23Grant· $0.07M
2023-07-11Grant· $0.1M
2022-03-08Grant· $0.25M

Leadership Team

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Mark Valli
Chief Executive Officer
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Edmund Khanoo CPA,CGA,FCCA,CRFAC,RFI
Chief Financial Officer
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Company data provided by crunchbase