MaineHealth · 6 hours ago
Associate Technical Training Analyst
Biddeford, ME
Full-time
Onsite
New Grad, Entry LevelMaineHealth is a healthcare organization dedicated to providing exceptional care and support to communities. They are seeking an Associate Technical Training Analyst who will focus on training and coaching Patient Access teams, ensuring effective onboarding and performance consistency. This role involves direct interaction with new hires and leaders to enhance training processes and patient experience.
CommunitiesDeliveryHealth CareHospital
Responsibilities
Onboarding new hires
Delivering small-group refreshers
Providing side-by-side coaching on Epic registration/scheduling and standard Patient Access workflows
Supporting go-live/upgrade readiness
Partnering with leaders on competency checks
Helping close workflow gaps through observation, feedback, and training
Qualification
Required
Bachelor's Degree or equivalent work experience required
Certified in one or more application or other software certification/experience relevant to position required
Experience in a healthcare setting with experience in training and curriculum design preferred
Benefits
Paid parental leave
Flexible work policy
Student loan assistance
Training and education
Well-being resources for you and your family
Company
MaineHealth
A not-for-profit family of high-quality providers and healthcare organizations.
Founded in 1997
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$14.82MKey Investors
Health Resources and Services AdministrationNational Institutes of HealthMaine.gov
2025-01-02Grant· $0.67M
2023-08-01Grant· $12.9M
2022-12-13Grant· $0.95M
Leadership Team
Andrew Seward
CISO
Erin Brown
Chief Development Officer
Recent News
2025-11-01
Providence Business News
2025-09-25
2025-09-23
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