JSR Tech Consulting · 5 hours ago
Salesforce Administrator
JSR Tech Consulting is a leading investment firm seeking a Salesforce Administrator to support their Debt Salesforce instance. This contract-to-perm position involves building dashboards, ensuring data integrity, and providing user support in a fast-paced environment.
Responsibilities
Build and maintain Salesforce dashboards for business stakeholders
Ensure data integrity through audits, cleanups, and de-duplication processes
Provide user support , troubleshooting issues and managing ticket resolution
Manage user accounts, profiles, roles, and permissions
Analyze current business processes and propose Salesforce-driven solutions
Partner with business and system teams to resolve technical and functional issues
Assist with reporting and maintain process documentation
Support user onboarding, conduct training sessions, and encourage platform adoption
Stay informed on Salesforce platform updates and recommend feature enhancements
Qualification
Required
2–3 years of hands-on experience in Salesforce operational support
Salesforce Platform Administrator certification
Strong interpersonal, communication, and problem-solving skills
Experience with automating processes using Flow, Process Builder, and Workflow Rules
Intermediate Excel skills (VLOOKUP, TRIM, INDEX/MATCH)
Hybrid schedule required – candidates must be based in or willing to commute to one of the preferred locations: NY/NJ, Arlington VA, Chicago, San Francisco, or Los Angeles
Preferred
Background in financial services or real estate
Comfortable working in large, matrixed organizations
Basic knowledge of SQL
Proven ability to build and maintain strong cross-functional relationships