Atlantic Group · 1 week ago
Information Technology Help Desk Analyst- Global Alternative Asset Manager
New York, NY
Full-time
Hybrid
Entry Level
$90K/yr - $125K/yr
1+ years expAtlantic Group is a global alternative asset manager seeking an Information Technology Help Desk Analyst. The role involves providing network and desktop support to local and remote users, serving as the first point of contact for technical assistance, and assisting the IT team with various troubleshooting and implementation tasks.
B2BHuman ResourcesStaffing Agency
Hiring Manager
Monika Kovics
Responsibilities
Provide Network and Desktop Support to Local and Remote Users Across the Company
Serve as the First Point of Contact for Customer/Internal Staff Seeking Technical Assistance via the HelpDesk
Performing Onsite and Remote Troubleshooting through Diagnostic Techniques
Prioritizing Incoming HelpDesk Tickets and Scheduling Resolutions Accordingly
Building and Deploying New Hardware
Maintaining Quick Response Times to Various Issues Reported by End-Users and Vendors
Maintaining Inventory of Desktops, Laptops, Phones, etc
Assisting IT Team with Troubleshooting Network Level and Back-End Systems
Supporting Various Implementations with Other Members of the IT Team Including: Upgrades, Patches, Installation of New applications and New Equipment
Special Projects
Qualification
Required
1-3 Years of IT/HelpDesk Experience
BS/BA in Computer Science or IT Related Degree
Experience with Microsoft MS365, Azure and Desktop Operating Systems like Windows 11
Preferred
Global Financial Services Industry Experience a Big Plus
Benefits
Strong Bonus
Full Comprehensive Benefits Package
Excellent Culture
Tremendous Opportunity for Growth
Company
Atlantic Group
Atlantic Group, founded in 2006, is an industry leader in executive and professional search & staffing.
51-200 employees
H1B Sponsorship
Atlantic Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
2020 (1)
Funding
Current Stage
Growth StageLeadership Team
John Ricco
Founding Partner
Recent News
Company data provided by crunchbase