Apply on Employer Site

Gas N Wash · 2 days ago

Assistant Manager in Training- Tinley Park

Tinley Park, IL

Full-time

Onsite

Entry, Mid Level

$21/hr - $24/hr

2+ years exp

Gas N Wash is seeking an Assistant Manager in Training to oversee the retail operation of a specific store alongside the General Manager. The role involves providing customer service leadership, ensuring compliance with regulations, training employees, and promoting store sales initiatives.

Oil and Gas

Responsibilities

Provides customer service leadership/direction, in conjunction with the General Manager, for entire store and team of employees working in that location

Monitors store activities to ensure that transactions are taking place in the proper manner, in order to provide maximum customer service

Demonstrates customer service as a priority; handles escalated customer concerns and emergencies in absence of the General Manager. Seeks appropriate resolution for the situation while observing Company guidelines and ensuring customer satisfaction

Adheres to and trains employees on Federal, State and local regulations and ensures the sale of age restricted products are prohibited to individuals under the minimum age requirement

Helps ensure that employees follow all Company policies as detailed in the Operations Manual, and in compliance with Federal, State and local laws; including taking steps to ensure compliance with uniform, personal appearance, and customer service standards

Provides support to store as needed, often beyond regularly scheduled work times. If not available, ensures that a reliable back up or resources have been provided

Helps perform and supervise all minor maintenance tasks; follows procedures for additional repairs and maintains work orders

Responds quickly to all emergencies for the safety and security of customers and employees and notifies the appropriate individuals

Ensures proper execution of Company standards by maintaining knowledge in the following sales responsibilities: food focus, counts/inventory, vendor relations and selling point/engagement

Assists in implementing all merchandising, marketing and foodservice programs, which includes maintaining plan-o-gram integrity, appropriate sign placement and proper preparation and execution of foodservice products

Promotes store sales and selling initiatives and encourages the team to strive to reach goals/objectives. Provides suggestions for improving sales, margins and execution of all programs

Motivates and coaches store associates on proper upselling techniques. Reviews sales reports to ensure the store is on track to achieve selling point goals and promotions

Provides training to store associates regarding food preparation procedures. Ensures proper preparation, presentation and maintenance of all stock levels

Ensures products are in-stock, in date and available for purchase; helps audit inventory on a regular basis and manages on-hand quantities, adding back stock to displays as needed

Demonstrates a high value for Health, Environment, Safety and Security (HES) issues, initiatives and programs in both personal and organizational responsibilities

Integrates HES into day-to-day job performance. Maintains a safe environment for all customers and employees

Ensures that employees are properly trained to order merchandise and products

Ensures that all necessary store reports and paperwork are completed accurately and in a timely fashion

Completes other duties as assigned by Management

Qualification

Supervisory experienceCustomer serviceBasic computer skillsCommunication skillsRetail experienceHealthEnvironmentSafety

Required

High School Diploma or GED

Minimum 2 years previous supervisory experience required

Basic Computer Skills

Excellent communication skills and the ability to research and resolve issues

Knowledge of ways to handle customer and employee injuries, incidents and accidents

Ability to perform repeated bending, kneeling, twisting and overhead reaching

Ability to stand for an entire shift (8-10 hours)

Ability to frequently lift between 5 to 20 pounds

Ability to occasionally lift up to 50 pounds

Available to work a variety of shifts and/or days of the week consistent with the demands of the retail environment which includes weekends, evenings and other high activity periods including Holidays

Must have a valid Driver's License

Ability to commute to Tinley Park, IL

Ability to relocate to Tinley Park, IL before starting work