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CommonSpirit Health · 16 hours ago

Office Assistant

Magnolia, TX

Full-time

Onsite

Entry Level

$16.91/hr - $23.88/hr

2+ years exp

CommonSpirit Health was formed by the alignment of Catholic Health Initiatives and Dignity Health, providing accessible healthcare services across the U.S. The Office Assistant will perform front office processes associated with patient check-in, scheduling, and billing, while ensuring compliance with clinic and regulatory policies.

Health CareMedicalNon Profit

Responsibilities

Perform patient check-in at the time of visit; interviews patients and completes all paperwork necessary to ensure the admitting process is efficient, and all clinic and regulatory policies are in compliance

Copy/scan patient medical records, benefit/insurance information, and related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record system

Perform patient check-out including pricing services, coding of procedures performed, and diagnosis on charge, to accurately support the need and documentation for each service

Collect patient responsibility payments, and answer routine patient insurance and billing inquiries

Answer phone calls, confirm next day appointments, ensure insurance coverage, and alert patients as to what documentation is needed, including details associated with time-of-service payment schedules

Gather, verify, and process referrals, authorizations, and pre-certifications by working closely with physician(s), patients, and payers

Coordinate scheduling with that of the practitioners’ schedules to ensure proper coverage of patient appointments and out-of-office calls

Retrieve, file, and maintain charts and medical record documentation according to office protocol; coordinate copies of medical documentation with physician charges to support billing to third-party payers

Manage the flow of interdepartmental, outgoing, and incoming mail

Communicate requests and provide medical information to and from patient care providers in strict accordance with HIPPA and all policies and procedures

Follow up with patients regarding the Missed Appointment Policy and send out the appropriate communications

Qualification

Electronic medical recordsPatient schedulingBillingInsuranceHIPAA complianceHealthcare experienceCommunication skills

Required

High School Diploma/GED

Preferred

2 Years Related Experience In a Healthcare Environment

Company

CommonSpirit Health

Glassdoor3.6

Common Spirit Health is a healthcare organization that provides research programs, home health programs, and virtual care services. It is a sub-organization of CommonSpirit Health.

Founded in 2019

Chicago, Illinois, USA

10001+ employees