Valon · 1 week ago
Narrative and External Brand Engine Lead
New York, NY
Full-time
Hybrid
Senior LevelValon is a Series C company building an AI-native operating system for regulated finance, focusing on transforming mortgage servicing. The Narrative and External Brand Engine Lead will create and manage a system that translates internal truths into external credibility, enhancing the company's reputation and aiding in recruitment efforts.
Financial ServicesFinTechReal Estate
Responsibilities
Build the Reputation Engine (system > one-offs)
Create Valon’s messaging spine: the simplest credible story that talent repeats
Build a proof map (public vs private vs proxy proof) and a living proof bank (stories, artifacts, case studies, technical proof, “why I joined” narratives)
Turn milestones into compounding credibility (not single announcements)
Run founder + company voice with high taste
Operate a weekly founder input loop (voice notes, meeting capture, interviews)
Draft → review → publish with minimal founder time
Ship high-signal content across: founder POV posts, memo-style longform, talent density stories (“why I joined”), technical/product deep dives (with internal partners)
Build recruiting conversion assets (the “risk-kill” pack)
Create and iterate offer-stage assets used directly in closing: “Why Valon” deck, FAQ + objection handling, proof appendix (metrics you can share, anonymized outcomes, architecture signals), role sell-sheets / pitch talk tracks
Partner with recruiting/RecOps to instrument outcomes and iterate fast: decline reasons, offer acceptance, candidate perception before first call
Distribution (in service of outcomes)
Build a lightweight distribution map (who matters, where they pay attention, what earns trust)
Drive earned/partner distribution when it clearly increases credibility with the audiences we hire from
Keep focus on owned assets that move candidates already in-funnel, then amplify the best ones
Over time: compounding credibility that helps fundraising
Qualification
Required
Can compress complexity into a credible narrative people repeat
Write founder voice at a high bar (specific, opinionated, true—never hypey)
Manufacture proof under constraints (can't share everything, still make it feel real)
Have distribution instincts and the discipline to prioritize what moves conversion
Treat recruiting outcomes like product metrics (instrument → iterate)
Ship weekly. You don't need perfect conditions
Preferred
writing/editing with strong operating instincts
chief of staff / comms-heavy operator roles
recruiting leadership with exceptional persuasion + storytelling
product / growth / deployment strategist profiles with a comms spike
technical program/storytelling hybrids
Benefits
You’ll work directly with founders/executives and make their time high-leverage
You’ll have clear, measurable impact on one of the most important company constraints: hiring
You’ll get to operate across the whole company—engineering, product, recruiting, leadership—turning real work into real credibility
You’ll be early enough to shape Valon’s external identity for years
Company
Valon
Valon is building the AI-native operating system for regulated finance.
Founded in 2019
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$197.1MKey Investors
WestCapAndreessen Horowitz
2024-10-23Series C· $100M
2021-11-03Series B· $43.9M
2021-02-02Series A· $50M
Leadership Team
Andrew Wang
CEO/Co-founder
Jonathan Hsu
Co-Founder
Recent News
2025-04-03
2025-03-20
Company data provided by crunchbase