RIT Solutions, Inc. · 4 months ago
Business Process Analysts
New York, NY
Full-time
Onsite
Senior Level
5+ years expRIT Solutions, Inc. is a top-tier Management Consulting firm seeking an experienced Business Process Analyst for support and improvement of key IT/Business processes. The role involves defining business requirements, managing projects related to business process improvements, and shaping business cases for new initiatives in areas such as Call Center operations and Back Office functions.
Staffing & Recruiting
Responsibilities
Analyze and document current-state and future-state business processes, identifying opportunities for improvement
Collaborate with business partners to define requirements, prioritize initiatives, and build business case justifications for new efforts
Translate functional requirements into actionable deliverables for technical teams, including process maps and documentation
Serve as the IT Single Point of Contact within assigned business areas, ensuring clear communication and alignment between business and technology teams
Participate in and lead design reviews, offering recommendations for software or process redesign to better meet business needs
Capture business requirements and identify testing scenarios to support successful solution development and deployment
Coordinate with technology architects to evaluate and define appropriate build-or-buy solutions
Support the delivery of multiple project releases on an accelerated timeline
Act as a business end-user expert in one or more core functional areas
Build strong relationships across business and IT teams, leveraging communication, problem-solving, and organizational skills to drive successful outcomes
Qualification
Required
All candidates must have some Oil & Gas domain experience
should be able to work 3-4 days onsite at the client location in Kings of Prussia, PA
5+ years experience as a business process analyst supporting large-scale technology and process improvement initiatives with measurable operational impact
Strong background in business requirements analysis, including gathering, documenting, and refining business and functional requirements using techniques such as use cases and user stories
Strong experience using business process mapping and analysis solutions such as Visio, etc
Exceptional written and verbal communication skills, with the ability to convey complex technical concepts to non-technical stakeholders clearly and concisely
Proven ability to build strong cross-functional relationships and work effectively across both business and IT teams
Highly organized with strong time management and attention to detail
Experience working within various project management methodologies, including Waterfall, Agile, and hybrid approaches
Proficiency with collaboration tools such as Slack (or similar platforms) for team communication and coordination
Strong analytical and problem-solving skills, with a focus on aligning technical solutions with business needs
Preferred
Experience in the energy or utilities industry is preferred, but not required
Familiarity with business processes such as finance, sales, order management, and distribution as enabled by CRM (preferably Microsoft Dynamics) and ERP (preferably SAP) solutions—is a strong plus
Company
RIT Solutions, Inc.
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201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase