Aubuchon Company · 1 month ago
Tool & Equipment Technician - Full Time
Moultonborough, NH
Full-time
Onsite
New Grad, Entry Level
$18/hr - $22/hrAubuchon Company is a 4th generation family company with over 100 retail locations, dedicated to delivering exceptional service. They are seeking a Tool and Equipment Service Technician responsible for diagnosing, repairing, and maintaining small engines and outdoor power equipment, while also assisting customers with equipment recommendations and usage demonstrations.
E-CommerceHardwareRetail
Responsibilities
Perform in-shop diagnostics and repairs on customer-owned units and store equipment
Provide thorough documentation of diagnostics and repairs on assigned work orders
Utilize appropriate tools and adhere to all safety standards
Maintain a clean and organized workspace to ensure efficiency and safety
Assist customers with tool and equipment rentals, purchases, and service needs
Demonstrate proper equipment usage and preventive maintenance techniques
Deliver top-tier customer service by offering expert product knowledge and tailored solutions
Ensure all rental equipment is clean, well-maintained, and safe for customer use
Repair and maintain outdoor power equipment, including riding lawnmowers, trimmers, chainsaws, generators, and pressure washers
Support sales and service needs for brands such as Milwaukee, Toro, EGO, STIHL, John Deere, and Honda
Mentor Service Technician Trainees and assist in developing team members' technical skills
Participate in dealer training programs to enhance product knowledge and repair expertise
Operate forklifts and other equipment after completing the required training and certification
Follow company policies, OSHA regulations, and state-mandated safety procedures
Qualification
Required
High school diploma or equivalent
Must be at least 18 years old
Strong technical knowledge of small engines and their components
Proficiency with hand tools and diagnostic equipment
Ability to read and follow detailed instructions and established procedures
Excellent verbal and written communication skills
Strong problem-solving and organizational skills
Commitment to providing outstanding customer service
Comfortable working in a repair shop environment using standard equipment
Must be able to lift up to 50 pounds and frequently lift/carry objects up to 25 pounds
Ability to perform physical tasks such as walking, standing, bending, reaching, and pushing
Must be comfortable working in an animal-friendly environment (accommodations available upon request)
Preferred
Forklift certification is a plus (training will be provided if needed)
Benefits
401(k) with Match Program – Available Day 1
PTO Awards starting at 80 hours and increases with seniority
4 Paid Holidays
Medical, Vision, Dental Insurance
Company Funded – HSA/HRA Program
Short Term Disability
Company Paid Life Insurance
Wellness Program – Earn $300 annually
Team Member Assistance Program and Fund
Discounted Pet Health Insurance
Gym Reimbursement
Tuition Reimbursement Program
Training and Growth Opportunities
Team Member Discounts at all locations
Company Discount Program for Tickets, Electronics, Vacations, and more!
Company
Aubuchon Company
Your neighborhood hardware store with just what you need, at prices you can afford, and the help you would expect from a friend.
Founded in 1908
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Will Aubuchon
Chief Executive Officer
JILLIAN MONTMARQUET
Chief People Officer
Recent News
The Patriot Ledger
2024-04-28
Vermont Business Magazine
2024-04-28
Company data provided by crunchbase