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CHI · 15 hours ago

Office Assistant

Magnolia, TX

Full-time

Onsite

Entry Level

$16.91/hr - $23.88/hr

2+ years exp

CHI is a healthcare organization formed by the alignment of Catholic Health Initiatives and Dignity Health, providing accessible care across the U.S. The Office Assistant role involves performing front office processes, managing patient check-ins and check-outs, and supporting billing and insurance functions within the clinic.

Health CareHospitalMedicalNon Profit

Responsibilities

Perform patient check-in at the time of visit; interviews patients and completes all paperwork necessary to ensure the admitting process is efficient, and all clinic and regulatory policies are in compliance

Copy/scan patient medical records, benefit/insurance information, and related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record system

Perform patient check-out including pricing services, coding of procedures performed, and diagnosis on charge, to accurately support the need and documentation for each service

Collect patient responsibility payments, and answer routine patient insurance and billing inquiries

Answer phone calls, confirm next day appointments, ensure insurance coverage, and alert patients as to what documentation is needed, including details associated with time-of-service payment schedules

Gather, verify, and process referrals, authorizations, and pre-certifications by working closely with physician(s), patients, and payers

Coordinate scheduling with that of the practitioners’ schedules to ensure proper coverage of patient appointments and out-of-office calls

Retrieve, file, and maintain charts and medical record documentation according to office protocol; coordinate copies of medical documentation with physician charges to support billing to third-party payers

Manage the flow of interdepartmental, outgoing, and incoming mail

Communicate requests and provide medical information to and from patient care providers in strict accordance with HIPPA and all policies and procedures

Follow up with patients regarding the Missed Appointment Policy and send out the appropriate communications

Qualification

Electronic medical recordsPatient schedulingInsurance billingHIPAA complianceCommunication skills

Required

High School Diploma/GED

2 Years Related Experience In a Healthcare Environment

Company

CHI

Glassdoor3.5

Catholic Health Initiatives, a nonprofit, faith-based health system formed in 1996 through the consolidation of four Catholic health systems, expresses its mission each day by creating and nurturing healthy communities in the hundreds of sites across the nation where we provide care.

Founded in 1996

Englewood, Colorado, USA

10001+ employees