HEI Hotels & Resorts · 21 hours ago
Catering Administrative Assistant
Miami-FTL Area
Full-time
Onsite
New Grad, Entry LevelHEI Hotels & Resorts operates Hotel AKA Brickell, a sophisticated retreat in Brickell's business district. The Catering Administrative Assistant will support the Catering team with administrative functions, ensuring effective management of the Catering Department through communication, documentation, and customer service tasks.
Responsibilities
Promptly answer telephone calls following HEI Hotels and Resorts and brand standards using clear and positive communication. Communicate information accurately to manager and disseminate information and facts to relevant accounts and applicable departments
Type correspondence, proposals and contracts as directed by management using typewriters and computers. Process contracts for relevant departments
Distribute memos, contracts, resumes, room requests and amenities to relevant departments throughout the hotel. Copy, fax and email necessary documentation for clients and hotel use
Politely and professionally converse with clients. Respond to inquiries with accurate information and record in all relevant files
Promptly respond to requests for information on hotel facilities and menus
Maintain accurate, necessary payroll records, time sheets and distribute to finance in timely manner
Monitor and order necessary office supplies for department. Maintain filing system in accordance with company standards. Log pertinent account information in files. Maintain necessary copies of contracts and correspondence in orderly and accurate manner. Maintain current files and contracts for 5 years in accordance with HEI Hotels and Resorts minimum standards
Comply with attendance rules and be available to work on a regular basis
Perform any other job-related duties as assigned
Qualification
Required
Ability to effectively deal with internal and external customers, as well as vendors and department heads
Basic knowledge of mathematics and calculator skills to prepare mathematical calculations without error
Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc
Preferred
Hotel experience preferred
Benefits
Competitive Medical and Dental programs through Anthem Blue Cross Blue Shield
Vision insurance programs through EyeMed
Vacation, Sick and Holiday programs
Pet insurance through the ASPCA
Supplemental, Spousal and Child Life insurance
Short and Long-Term Disability plans
401(k) Savings Plan with matching funds
Discounts through our 'YouDecide' and Hotel Room Discount programs
Company
HEI Hotels & Resorts
Founded in 1985, HEI Hotels & Resorts is one of the nation’s leading privately held hotel investment and third-party management companies.
Founded in 2002
10001+ employees
H1B Sponsorship
HEI Hotels & Resorts has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (2)
2023 (1)
2022 (3)
2021 (1)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Ted Darnall
CEO Lodging and Technical Services Companies
Brad Koch
Chief Technology Officer
Recent News
2025-09-12
Seattle TechFlash
2025-04-14
Company data provided by crunchbase