Farrow & Ball · 1 month ago
Showroom Assistant
Farrow & Ball is a luxury British lifestyle brand specializing in richly pigmented paint and handcrafted wallpaper. The Showroom Assistant will provide exceptional customer service, drive sales, and maintain showroom standards, contributing to the overall success of the brand.
Building MaterialConsumer GoodsManufacturingReal Estate
Responsibilities
Actively selling the complete Farrow & Ball product assortment with the ability to close sales and experience in client follow up
Proactively selling the colour consultancy service and providing accurate advice on colour and suitability
Maintaining the Farrow & Ball image to the highest standards and ensuring the showroom, stockroom and all displays are neat and tidy at all times
Ensuring that Farrow & Ball Customers are extended the highest levels of customer service at all times, serving Customers in a courteous and professional manner and handling customer complaints efficiently
Assisting with stock management ensuring deliveries are put away timely and ensuring the shop floor is replenished at all times
Processing cash and credit transactions accurately and dealing with customer refunds
Assist or carry out other duties during periods of high workload, sickness, holidays and emergencies
Qualification
Required
Exceptional communication skills
Proven sales and customer satisfaction record
Ability to work in a high paced environment and multitask
IT literate
Preferred
Technical knowledge of paint and wallpaper is desirable
Benefits
401K scheme matched by F&B
Generous staff discount on F&B products
Employee Assistance Programme with 24/7 support
Employee Share Plan
Company Sick Pay
Company
Farrow & Ball
Farrow & Ball manufactures luxury decorative paint and wallpaper that transforms homes around the world.
Funding
Current Stage
Late StageTotal Funding
unknown2021-05-11Acquired
Recent News
2025-10-07
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