Apply on Employer Site

Interstate Advanced Materials · 1 month ago

Admin/Sales Support

Austin, TX

Full-time

Onsite

New Grad, Entry Level

Interstate Advanced Materials is an environmentally conscious, award-winning company with over 170 team members, seeking a motivated Administrative Sales Support team member. This role involves supporting the sales team by managing order processing, coordinating with internal departments, and ensuring timely service for customers.

Manufacturing

Responsibilities

Answer and direct phone calls, emails, and inquiries, providing excellent customer service

Schedule and coordinate meetings and appointments with vendors and customers

Process credits, debits, and replacement orders accurately and promptly

Prepare and assist in the timely creation of sales quotes

Help develop and maintain standard operating procedures (SOPs)

Provide ongoing support to the sales team to ensure smooth daily operations

Manage and update customer and prospect information in the CRM system

Process sales orders, track progress, and assist with any credit-related issues

Assist with the preparation and delivery of sales presentations, including note-taking during meetings

Address customer inquiries and concerns, ensuring high levels of satisfaction

Compile data for sales reports and performance analysis for management

Maintain accurate records of sales activities, contacts, and follow-up actions

Help manage the sales pipeline and track key metrics

Work closely with the sales team to execute sales strategies and initiatives on time

Qualification

Administrative SupportSales SupportMicrosoft Office SuiteCRM softwareOrganizational skillsCommunication skillsProblem-solving skillsTime managementDetail-orientedTeam collaboration