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BNY · 15 hours ago

Senior Associate, Client Operations - Core Clearing Client Processing

300 Colonial Center Parkway, Lake Mary, FL, 32746, US

Full-time

Onsite

Senior Level

5+ years exp

BNY is a leading global financial services company that influences nearly 20% of the world’s investible assets. The Senior Associate, Client Operations - Core Clearing Client Processing role focuses on resolving complex client issues, providing analytics and reporting services, and participating in product development to ensure efficient processing of high-value transactions.

Financial Services

Responsibilities

Works with external clients to resolve complex day-to-day issues and direct them to appropriate resources at BNY

Supports clients in addressing and resolving complex operational and technical issues and ensuring requests are executed

Applies advanced problem solving skills, judgement, and experience to analyze information

Provides individuals at assigned clients information related to BNY products and services representing an array of lines of business and geographies and leverages an in-depth understanding of broader BNY services and offerings

Provide complex analytics and reporting services, working to improve and automate Core Clearing systems

Handle complex external client issues including servicing various programs, resolving operational issues, and product implementations

Responsible for the cashiering of securities and the processing of new issues, wire transfers, and security exchanges

Review and approve transactions through various workflows

Solve complex problems based on an understanding and knowledge of the intricacies of the system

Participate in innovative product development, product enhancement, and system testing to ensure that Global Clearing products continue to accurately and efficiently process high value transactions

Qualification

Client services experienceOperational area experienceDTCFedNon-US MarketSeries 7 licenseSeries 24 licenseAI prompting experienceAnalytical skillsProblem solving skillsCommunication skills