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City of Toledo · 6 days ago

Occupational Safety and Workers' Compensation Analyst

Toledo, OH

Full-time

Onsite

Mid Level

4+ years exp

The City of Toledo is seeking an Occupational Safety and Workers' Compensation Analyst responsible for managing processes and data related to the city's workers' compensation program. This role involves coordinating administrative activities, ensuring compliance, and enhancing safety measures across various departments.

Responsibilities

Coordinates a variety of administrative activities related to workers’ compensation and safety issues and works with the divisions to analyze and resolve BWC and safety issues

Weekly reporting and contact with the divisions on new claims, and existing work statuses (off work, restricted duty, releases to full duty, etc.)

Compilation and dissemination of all paperwork regarding claim investigation and processing with the divisions, BWC, MCO, and PPS

Manage all faxes, emails, and mail regarding BWC claims

Works closely with the divisions/departments on any safety issues brought to the attention of HR and ensure questions/issues are addressed appropriately and with a resolution agreeable to all parties

Ensures daily return of all phone calls and emails within a 24-hour time frame

Handles complaints regarding BWC claim issues and/or forwards the same if they cannot be fully adjudicated at the department level

Makes presentations and submits recommendations for program improvements and enhancements

Attends safety meetings at DPU and submits recommendations and provides updates on new initiatives regarding safety, equipment, etc

Attends meetings with payroll clerks on BWC injury packet/paperwork and requests for return of time, and other BWC claim issues

Recommends modifications and implementation of work methods or systems to improve productivity or reduce costs of service

Works extensively with divisions and departments to provide proper and timely claims reporting practices and procedures to ensure accurate claim reporting and data

Works closely with the Law Department on cancer presumption claims, secures commitment from outside counsel regarding representation matters, ensures filing deadlines are monitored, and coordinates the administrative process and the transition to the court filings

Enforcement of standard reporting on a timely basis by all divisions/departments to include weekly updates of new injuries, time off, restricted work, etc

Prepares reports, correspondence, and related materials to document work

Completes all required BWC/PERRP forms, BLS surveys, hearing preparation, and follow-up with the litigation team

Completes requests from the law department on claims filed into LCCPC to include interrogatories, copies, file review, etc

Assists in the development of program goals and objectives

Have discussed outstanding issues about ongoing BWC claims and employees still on the active list and/or employed once BWC benefits have been exhausted or reached permanency. Manages and monitors outstanding issues about ongoing BWC claims and employees still on active employment lists and/or employed once BWC benefits have been exhausted or reached permanency

Reviews claims for possible settlement

Provides information to finance for budget considerations

Attends various meetings related to PERRP/and investigation follow-up and reporting

Ensures that any updates regarding Cancer presumption and the proposed legislation regarding PTSD for first responders are disseminated to the dept/administration

Works closely with vendors to ensure policies and procedures for handling our injured employees are being followed as agreed upon

Meet with vendors on safety PPE available and ensure same is provided to the employees as mandated in the contracts

Attends monthly seminars/programs to fulfill requirements for BWC safety rebate which reduces COT BWC costs

Creates reports from SAP databases

Obtains information with help from staff on employee numbers, status, etc

Reviews and updates vendor information with purchasing

Compiles and analyzes invoices

Reviews and processes or forwards appropriate invoices for payment regarding worker’s compensation claim processing

HR liaison to all city departments/divisions to improve the BWC claim investigation and review process to move toward proper filing and efficient documentation of all claim information

Performs other related duties as required

Qualification

Ohio workers' compensation lawsOSHA rulesRegulationsSafety trainingHuman anatomyMicrosoft OfficePublic speakingCustomer serviceWritten communicationProblem solvingTeamwork

Required

Knowledge Of Ohio workers' compensation laws, HIPAA laws, FMLA and ADA leave of absence requirements, and other applicable leave laws, rules, policies, and procedures

Knowledge Of Human anatomy and medical terminology

Knowledge Of Related regulatory compliance and reporting requirements

Knowledge Of Health and safety programs

Knowledge Of Occupational Safety and Health Administration (OSHA) rules and regulations/Ohio BWC PERRP

Knowledge Of Safety and accident investigation, including safety training

Skill in written and oral communication

Skill in public speaking

Skill in Microsoft Office products including Word, Excel, and Outlook

Skill in identifying and producing innovative ideas and thinking strategically

Skill in promoting best practices

Skill in meeting and exceeding customer/client needs and satisfaction

Skill in providing others with a clear direction, and motivation, and empowering subordinate staff

Skill in persuading, convincing, and negotiating

Skill in showing respect for the views and contributions of other team members and reconciling conflict

Skill in effectively managing multiple vendors

Skill in creating and managing budgets

Ability to professionally handle confidential material and associated issues

Ability to work effectively within a team environment

Ability to problem solve and initiate resolution to problems

Ability to read, analyze and interpret business periodicals, professional journals, or governmental regulations

Ability to write reports, business correspondence, and procedure manuals

Ability to effectively present information and respond to questions from government officials, management, union leaders, and employees

Ability to analyze complex information and applies expertise to produce high-quality work products

Ability to take responsibility for actions, projects, and people

Ability to make quick, clear decisions which may include tough choices, after considering risks

Graduation from an accredited college or university with an Associate's Degree in Business Management Technology, Environmental Control/Protection Technology, or a closely related area

Four (4) years of experience in a loss control program that required knowledge of Occupational Safety and Health Administration (OSHA) rules and regulations and which included safety and accident investigation, safety training OR two (2) years in the administration of a Workers' Compensation Program or closely related OR four (4) years of professional experience in processing and reviewing information and/or documents related to HIPAA laws, FMLA, ADA, and leaves of absence requirements, including some knowledge of compliance and/or reporting

A Bachelor's Degree in Industrial Hygiene or one of the aforementioned areas may be substituted for one (1) year of non-Workers' Compensation experience