LodgeLink · 2 days ago
Manager, Revenue Operations (SaaS)
LodgeLink is a tech company on a mission to transform workforce travel. The Manager, Revenue Operations will lead and scale the full-cycle Revenue Operations function, focusing on optimizing sales, marketing, and customer success processes while integrating data-driven insights into growth strategies.
Enterprise SoftwareInternetSoftwareTravel
Responsibilities
Lead and mentor the Revenue Operations team, fostering a culture of operational excellence, experimentation, and continuous improvement
Serve as a strategic business partner to Sales, Marketing, CS, and Product leaders
Drive alignment across GTM teams by ensuring shared definitions, consistent processes, and visibility into the full customer lifecycle
Collaborate with Product and Data teams to evaluate how product usage signals can improve lead scoring, qualification, and sales prioritization
Own and optimize our revenue tech stack (i.e. Salesforce, HubSpot, Regie AI, etc.)
Maintain and enhance CRM workflows, automation, and data structures to support sales productivity and funnel efficiency
Begin integrating product analytics and usage data into CRM systems
Evaluate tools that support hybrid motions, such as in-product engagement or usage-based alerts, and introduce them as the business evolves
Build and maintain dashboards that provide actionable insights across the revenue funnel
Support forecasting and performance analytics across all GTM functions
Conduct ad-hoc analysis to help teams understand performance drivers and identify optimization opportunities
Improve lead flow, routing logic, qualification criteria, and handoffs across Marketing, Sales, and CS
Document and standardize sales-led processes such as opportunity management, forecasting, and account management workflows
Identify bottlenecks in both existing sales-led and emerging self-serve/PLG funnels, and drive cross-functional solutions
Train GTM teams on new processes, systems, and workflows to ensure alignment and adoption
Communicate upcoming system enhancements, workflow changes, and new insights in a clear, timely manner
Act as a champion for continuous improvement, helping teams adapt as we evolve toward a hybrid GTM model
Qualification
Required
Bachelor's degree in Business, Finance, Marketing, or related field
5+ years of experience in Revenue Operations, GTM Operations, or Strategy, ideally within a SaaS or technology company
Proven experience leading end-to-end Revenue Operations across Sales, Marketing, Customer Success, and Product teams
Experience supporting or leading product-led growth (PLG) initiatives and integrating product usage data into GTM systems
Strong analytical and strategic thinking skills; adept at building and interpreting dashboards, forecasts, and data models
Proficiency with modern GTM and analytics tools (e.g., Salesforce, HubSpot, ZoomInfo, RegieAI or similar)
Exceptional cross-functional collaboration and communication skills, with the ability to influence at all levels of the organization
Benefits
Building a diverse and inclusive team, supporting career growth and development.
Competitive base salaries.
Share Appreciation Rights program for salaried employees.
Paid vacation days and sick days.
An employee charitable donation program.
Hotel and travel discounts.
Comprehensive options for benefits, with cost-sharing between the company and the employee.
401K Matching program.
Company
LodgeLink
Lodgelink is a software company located in Calgary.
Funding
Current Stage
Growth StageTotal Funding
$3MKey Investors
The Opportunity Calgary Investment Fund
2020-12-16Series Unknown· $3M
Recent News
2023-12-24
2023-12-24
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