Customer Service - Front Desk jobs in United States
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O2 Fitness Clubs · 1 month ago

Customer Service - Front Desk

positionRaleigh, NC, USA
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$13.27/hr - $13.27/hr

O2 Fitness is committed to providing a welcoming and motivating fitness environment. They are seeking a Front Desk / Customer Service Team Member to create a positive member experience by delivering exceptional customer service and maintaining cleanliness in the club.

FitnessHealth Care

Responsibilities

Greet every member and guest with a smile, warm welcome
Answer phones in a friendly manner and assist callers with a variety of questions
Sign guests up for memberships and schedule members for Personal Training orientation
Assist with billing questions and handling member concerns
Every team member is responsible for assisting the housekeeping team and the cleanliness of the club. Refilling paper products, disinfectant bottles, folding towels and making sure all areas of the club are fully stocked is one of the key responsibilities of the member experience team
Inventory management of drinks, cooler goods, and protein bars. Merchandising products and keeping the cooler stocked

Qualification

Customer serviceInventory managementProfessional interactionPositive attitudeTeam collaboration

Required

High school graduate is preferred
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations

Benefits

Complimentary O2 Fitness Membership
Discounted Personal Training Sessions
Supportive work environment
O2 Fitness Rewards store

Company

O2 Fitness Clubs

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At O2 Fitness Clubs, we are here to help you achieve your personal goals in a fun, energetic and welcoming setting- a place where you will be comfortable on your journey to a healthy lifestyle! Our health clubs were designed to provide you with a variety of options to assist in achieving your personal fitness goals- whether it’s weight loss, strength gain or overall conditioning, we have something for you.
dateFounded in 2002
location
Raleigh, North Carolina, USA
people-size1001-5000 employees
web-link
http://www.o2fitnessclubs.com/

Funding

Current Stage
Late Stage

Recent News

PRLog
O2 Fitness Opens New Signature Location in Pittsboro, NC
2025-07-04
Business Journals
O2 Fitness to open 30,000-sqaure-foot location in Winston-Salem
2022-05-12
Company data provided by crunchbase