Apply on Employer Site

Spokane International Airport · 11 hours ago

Parking Customer Service Representative

Spokane, WA

Part-time

Onsite

New Grad, Entry Level

$18/hr - $18/hr

Spokane International Airport is seeking a Parking Customer Service Representative to collect parking fees and provide excellent customer service. The role includes driving a shuttle bus, maintaining parking areas, and ensuring customer satisfaction through various responsibilities.

AerospaceAir TransportationGovernmentReservations

Responsibilities

Collect parking fees from customers, and process employee parking transactions, promissory notes and exception tickets

Assure security of cash receipts and perform end-of-shift cash verification and close-out procedures

Troubleshoot and perform minor equipment repair

Perform car inventory procedures, and report within specified time requirements

Greet passengers in a friendly, courteous manner

Supervise the conduct of passengers in the vehicle and at boarding locations

Prepare shuttle bus for operation and inspect for damage and clean at end of the shift

Monitor two-way radio calls, report adverse conditions, and complete accident/incident reports

Assist customers requesting directions and assistance in a courteous, professional manner

Perform assigned snow removal duties

Collect baggage carts

Clean up of booth area and offices, pick up debris in the parking garages/lots and clean/wash equipment

Perform other duties as assigned

Qualification

Cash handling proceduresCustomer service experienceBasic computer skillsAutomotive maintenance/repairProfessional appearanceEnglish proficiencyTeamworkInterpersonal skills

Required

High school diploma or GED with course in Business Math

Experience with cash, check, and credit card transactions and balancing receipts/cash reports required

Direct customer service experience required

Must possess a valid driver license, free of serious or frequent traffic violations

Must have a clean, neat appearance, pleasant disposition

Deliver excellent internal and external customer service

Work as a contributing member of the team

Read, write, speak and understand English

Knowledge of cash handling procedures and ability to count

Basic computer skills

Present in a professional manner and with excellent interpersonal skills in order to establish effective working relationships with others

Must be able to work varying shifts, hours and days, including weekends and holidays

Requires the ability to lift, carry, push and pull objects up to 50 pounds

Job function requires sitting and walking for extended periods, but also involve standing, stooping, kneeling, bending, lifting, carrying, and reaching

Able to move about facilities & all areas of responsibility including in and out of toll booths and shuttle vehicles

Close vision and ability to read small print

Able to use hands to finger, handle, or feel

Ability to continuously exchange information through listening and talking with customers, coworkers, and other individuals required

May be required to obtain and maintain an Airport security badge as a condition of employment

This is a safety sensitive position