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Inside Higher Ed · 1 week ago

Housing Contracts Coordinator

Riverside, CA

Full-time

Onsite

Mid Level

$32.74/hr - $52.32/hr

Inside Higher Ed is seeking a Housing Contracts Coordinator for UC Riverside's Housing Services. The role focuses on providing support to university students during their transition to campus, overseeing administrative and financial processes related to housing contracts, and ensuring customer service excellence.

Digital MediaEducationHigher EducationJournalismRecruiting

No H1B

Responsibilities

Provide responsive and consistent customer service that supports an exemplary university reputation and is critical to both current and future revenue generation

Oversee ongoing administrative, customer relation, financial, analytical, and operational issues of moderate scope

Act as the principal Housing Services liaison to students, student families, university offices, external agencies, and the general public with regard to general campus housing inquiries and interpreting campus housing policy and procedures

Manage the campus housing application, contracting, assignment and financial accounting data and processes for a residential population of approximately 10,000 persons

Administer the billing, collection, and reconciliation of residential and commercial accounts generating income in excess of $110 million dollars

Advise residents with regard to fiscal and contractual obligations, alternative fiscal and social resources, appeals, dispute resolution, and penalties

Coordinate unlawful detainer actions with third party resources, law enforcement, and legal counsel

Participate in campus and department outreach events and activities