4 Corner Resources ยท 1 month ago
Inbound Customer Service Representative
4 Corner Resources is looking for upbeat, motivated individuals to join their Inbound Customer Service team. The role involves guiding callers through planning and booking vacation packages while providing expert advice and ensuring a positive experience.
Human Resources
Responsibilities
Take incoming calls from guests ready to plan and book their vacations
Assist with choosing destinations, selecting travel dates, and completing reservations
Collect payments and ensure booking details are accurate and complete
Answer questions, resolve concerns, and offer helpful travel suggestions
Build product and destination knowledge to deliver confident, informed service
Use strong communication to highlight value, address hesitations, and create urgency
Bring positive energy to each interaction and exceed service expectations
Embrace coaching and continuous improvement to support personal and team growth
Hit performance goals and contribute to a high-achieving team environment
Qualification
Required
Friendly, outgoing personality with a customer-first mindset
Excellent verbal communication and active listening skills
Dependable and committed to consistent attendance
Ability to follow structured processes and meet performance targets
Receptive to feedback and quick to apply coaching
Must be at least 18 years old
Preferred
Previous experience in customer service, hospitality, sales, or leadership is a plus
Benefits
Bonuses
Company
4 Corner Resources
4 Corner is a professional recruiting firm specialized in providing Information Technology, Marketing & Creative, Accounting & Finance
Funding
Current Stage
Growth StageCompany data provided by crunchbase