Metropolitan Ministries · 1 day ago
Director of Pinellas Residential Programs
St. Petersburg, FL
Full-time
Onsite
Lead/Staff, Director/Executive
$72K/yr - $75K/yr
5+ years expMetropolitan Ministries is a nonprofit organization dedicated to transforming the lives of poor and homeless individuals in the Tampa Bay area. They are seeking a Director of Pinellas Residential Programs to oversee the operations, develop innovative programs, and ensure quality service delivery for residential programs. The role involves leadership, strategic vision, and collaboration with community partners to fulfill the organization's mission.
AssociationCommunitiesNon Profit
Responsibilities
Direct the overall operational leadership of functions, safety and staff in the Pinellas Residential Programs. Responsible for innovative program development and outcomes of residential programs
Provide leadership, strategy, and vision for Residential programs
Ensure Sanctuary training and support for Pinellas team
Responsible for annual budget and budget development for grants
Establish and maintain residential policies and procedures and goals and objectives
Direct quality assurance for Residential Programs addressing service delivery outcomes through process improvement and Key Performance Indicators
Direct client data and systems to keep records on Residential Programs. Ensures that records, reports, and documentation are created promptly. Safeguards client confidentiality and ensures that all records are accurate and objective
Build network of partners and referral service agencies to assist in service delivery in Residential programming
Ensure that all Residential Programs are designed and delivered in a manner that is consistent with the mission, vision, guiding values and program philosophy of Metropolitan Ministries
Select, supervise and train staff. Responsible for completing employee evaluations on those directly supervised and for ensuring that an effective employee development, discipline and recognition programs are implemented
Direct the day to day operations of Pinellas Programs
Ensure Mission statement is fulfilled with each client/staff interaction
Ensure dignified, effective and efficient services through coordination and communication between staff teams and departments
Oversee of systems and processes that impact occupancy rate at a minimum of 95%
Ensure concerns or issues with clients/staff are addressed quickly through coordination of pertinent leadership staff
Assist with compliance with Pinellas HMIS requirements and grant and licensing requirements
Maintain partnership agreements and ensure agreements are upheld and services offered are appropriate for residential programming
Represent Metropolitan Ministries at community events, networks and pursues partnerships that will enhance/support services and community involvement. Provide tours of the facilities
Manage and report on data, including quality performance reports. Address service delivery issues as necessary
Visit and meet with community service providers to enhance knowledge and collaboration. Be knowledgeable of community resources and agencies. Attend all community meetings that are relevant to position
Meet personal goals and actively contribute to the achievement of the team and organizational targets/goals as stated in the KPIs and the strategic plan. Complete other tasks as assigned
Qualification
Required
Must have at least a Masters in the Human Services field
Minimum of 5 years' experience supervising providing social services to the Homeless/at risk population
Must be able to work effectively with homeless and at-risk clients
Ability to work within a multi-disciplinary framework
Must be computer literate
Must be able to communicate orally, as well as in writing
Demonstrate a high level of comfort in conducting and assisting in the conducting of meetings
Strong interpersonal skills are required
Must have a high degree of maturity, sensitivity to issues of faith and cross cultural and diversity issues
Must have the social skill to handle job-related matters in a professional and diplomatic manner
Must have adequate hearing and speaking ability as to take part in and provide sound oral communication and information
Must have the physical, emotional, and spiritual stamina to handle job-related issues and stress
Must demonstrate legal authorization to work in the United States
Must be able to communicate effectively in English
Valid FL driver's license with a good driving record and insured vehicle in order to qualify for the MM driving program
Preferred
Proficiency with various computer applications preferred (including, but not limited to, Clarity, Word, and Excel)
Knowledge of Microsoft Word and Excel desirable
Benefits
Group health, vision, and dental coverage at affordable rates, along with family coverage if you choose to purchase it.
Preventative care is 100% covered (free) on all plans.
PTO is offered to full-time and part-time employees.
11 days of PTO and 10 paid holidays annually.
Option to participate in the 401K plan with employer match.
$15,000 in employee Life Insurance paid for by Metropolitan Ministries.
Employee Assistance Program
Option to participate in supplemental group insurance plans at affordable rates.
Tuition reimbursement program
Training and career development.
Discounted membership at the YMCA.
Company
Metropolitan Ministries
Metropolitan Ministries is nonprofit community serve for poor and homeless families.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$0.57MKey Investors
The Cigna Group FoundationTD Charitable Foundation
2024-08-05Grant
2023-05-08Grant· $0.17M
2022-05-19Grant· $0.4M
Leadership Team
Avajoy Peters
CEO
Bill Rush
Chief Executive Officer
Recent News
2025-08-29
Seattle TechFlash
2025-05-06
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