Service Writer jobs in United States
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Grand Design RV · 1 week ago

Service Writer

Grand Design RV is a rapidly growing RV manufacturer focused on quality and innovation. They are seeking a Service Writer to greet customers, manage work orders, and facilitate communication between customers and service departments.

Graphic DesignManufacturingRecreational Vehicles

Responsibilities

Greeting customers at drop off and reviewing the work order before repairs begin
Processing customer transactions upon completion of repairs
Updating customers on the progress of repairs while in the service shop
Writing of work orders
Communicate with insurance companies and submitting sublets
Scheduling transportation to and from the service shop
Various internal reports
Communicating with departments within the company

Qualification

Customer Service skillsRV knowledgeComputer experienceConflict resolutionCommunication skills

Required

High school diploma or equivalent
Customer Service skills
RV knowledge or Service Writer background
Computer experience
Ability to resolve conflicts
Excellent communication skills
Ability to sit or stand for long periods of time
Walk short distances to communicate with technicians and foremen

Benefits

Medical, Dental, Vision, Group Life Insurance, Accidental Injury, Critical Illness, Short & Long-Term Disability
Health Savings Account (HSA)
401(k) with match
Employee Stock Purchase Program
Tuition Reimbursement
Holiday and Vacation Pay

Company

Grand Design RV

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Grand Design RV is a manufacturer of recreational vehicles.

Funding

Current Stage
Late Stage
Total Funding
unknown
2016-10-03Acquired
2014-01-01Private Equity

Leadership Team

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Analli Munoz
Human Resources Business Partner
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Daniel Kussow
Partners in Progress Midwest Regional Field Manager Fixed Operations
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Company data provided by crunchbase