American Heritage Bank · 1 month ago
FLOAT TELLER
American Heritage Bank is seeking a Float Teller who will demonstrate competence, confidence, confidentiality, and courtesy while managing cash and processing transactions. The role involves providing excellent customer service, adhering to bank policies, and ensuring security and compliance.
BankingFinancial Services
Responsibilities
Provide prompt, efficient, accurate, and friendly service to consumer and business customers while processing daily transactions
Act as a representative of the bank by demonstrating the four C’s of professionalism: competence, confidence, confidentiality, and courtesy as well as dressing in an appropriate manner according to AHB’s personnel policies
Have a working knowledge of bank products and services, be able to recognize customer needs, explain their benefit in order to meet their needs
Establish good working relationships with co-workers
Adequately meet all requirements of audit guidelines and security procedures
Follow all established bank policies and procedures for this position. Adhere to all state, federal, and regulatory agency requirements
Keep cash secure at all times and maintain a high level of safety for self, co-workers, customers and the bank
Detect fraudulent currency and activities
Answer customer calls while providing great customer service
Perform any duties requested by a supervisor relating to the bank and its functions
Order checks and create debit cards when needed
Is dependable and adheres to expectations of attendance
Must be able to work flexible hours
Must have reliable transportation if asked to travel to another location
Qualification
Required
Must demonstrate competence, confidence, confidentiality and courtesy
Must be able to count and manage cash accurately in customer situations
Individual will be responsible for correctly setting up a teller station and cash drawer
Determining acceptability of checks according to legal requirements and bank policies
Correctly balancing daily
Answering customer questions about banking products and services
Accurately processing all transactions
Provide prompt, efficient, accurate, and friendly service to consumer and business customers while processing daily transactions
Act as a representative of the bank by demonstrating the four C's of professionalism: competence, confidence, confidentiality, and courtesy
Dressing in an appropriate manner according to AHB's personnel policies
Have a working knowledge of bank products and services
Be able to recognize customer needs and explain their benefit in order to meet their needs
Establish good working relationships with co-workers
Adequately meet all requirements of audit guidelines and security procedures
Follow all established bank policies and procedures for this position
Adhere to all state, federal, and regulatory agency requirements
Keep cash secure at all times and maintain a high level of safety for self, co-workers, customers and the bank
Detect fraudulent currency and activities
Answer customer calls while providing great customer service
Perform any duties requested by a supervisor relating to the bank and its functions
Order checks and create debit cards when needed
Is dependable and adheres to expectations of attendance
Must be able to work flexible hours
Must have reliable transportation if asked to travel to another location
Company
American Heritage Bank
American Heritage Bank is a full-service community bank headquartered in Sapulpa, Oklahoma, with branches in twelve communities.