GamblingCareers.com · 20 hours ago
Key Account Manager - US/regulated markets portfolio
United States
Full-time
Remote
Mid LevelPlay’n GO is a leading gaming entertainment supplier to casinos in regulated markets, seeking a highly motivated Key Account Manager to manage key accounts in the iGaming industry. The role involves building strong client relationships, driving growth, and ensuring customer satisfaction while collaborating with cross-functional teams.
Casino
Responsibilities
Develop and maintain strong relationships with key iGaming partners
Serve as the main point of contact for assigned accounts, addressing their needs, and ensuring their satisfaction
Collaborate with cross-functional teams, including marketing, product development, and finance, to meet client requirements and maximize revenue opportunities
Analyze account performance, identify growth opportunities, and develop strategies to optimize revenue and customer retention
Stay up to date with industry trends, competitor activities, and market developments to proactively adapt strategies
Prepare and present reports and performance metrics to clients, demonstrating the value of our products and services
Manage contracts, ensuring that all terms and conditions are met
Provide exceptional customer support and resolve any issues or concerns promptly
Monitor regulatory compliance and ensure that our services align with industry standards and regulations
Qualification
Required
Proven ability to manage and grow key accounts in a competitive environment
Strong understanding of online gaming products, market trends, and regulatory frameworks
Exceptional interpersonal skills to develop and maintain long-term client partnerships
Clear and persuasive verbal and written communication for client interactions and internal collaboration
Skilled in negotiating contracts and influencing stakeholders to achieve mutually beneficial outcomes
Ability to interpret performance metrics, identify growth opportunities, and make strategic decisions
Quick and effective resolution of client issues and operational challenges
Experience working cross-functionally with marketing, product, and finance teams
Understanding of compliance requirements in regulated iGaming markets
Comfortable using CRM systems, reporting tools, and digital communication platforms
Ability to thrive in a fast-paced, evolving industry environment
Strong ability to prioritize tasks and manage multiple accounts efficiently
Benefits
The most generous in the industry
Activities, and initiatives
Company
GamblingCareers.com
GamblingCareers.com is the leading job board for the iGaming and Online Gambling industry, dedicated to bridging the gap between talented job seekers and top employers in the sector.
Founded in 2016
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase